My computer is set to automatically install updates. I booted it up again, and suddenly can no longer use my Word 02 - it keeps prompting me to install Office 07, and there's no sign of Word 02 on my hard drive. What is going on? I have Vista, and have been using Word 02 with Vista for over a year with no problems.
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Re: Microsoft Word 2002
A lot of people like vista, but there are so many bugs in it, that I would recommend if you can afford it to go back to xp.. I hope someone else can help you, I do not have word 02 anymore, so I can not help you there either...sorry
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Normally Microsoft Essentials automatically updates itself along with other automatic updates to other parts of your Operating System (in your case, Windows Vista). But it sounds like there is something wrong here with your automatic settings. At the end of this advice, there will be a link to follow to give you the exact directions to follow to hopefully fix your problem. Once you get to the page this link will send you to, click on the link (in blue letters) that say "How to perform a clean boot." You will now see a circle with a dash in it and "How to perform a clean boot" inside a blue border. A bit further down you will see "Windows 7 and Windows Vista" in blue letters. Follow those directions and it should fix your problem. (Where it states that you might need "administrators rights," don't worry. Unless your computer was set-up with a specific administrator, YOU already have those rights.
Remember, follow the directions including following the links further down the same page. They are: "What is next when I have a clean boot environment" and "How to reset the computer to start normally after clean boot troubleshooting."
Another piece of advice - Print out ALL 3 sets of instructions before starting this procedure.
I downloaded the
Internet Explorer 7 installation from
and let it finish then rebooted again.
Opened Microsoft Update and it again found available updates KB953838 and KB938127 and both installed successfully.
This is a common Vista patch issue that others are having. From the Microsoft web site, you will need to do the following:
- Used the reset button to restart.
- Prompted me about not being shutdown properly. (if it didn't I would just use F8)
- Choose Safe Mode with Command Prompt.
- Changed directory to just c:\windows
- Ran a rename of this directory: c:\windows\SoftwareDistribution to c:\windows\SoftwareDistribution.old
(ren c:\windows\SoftwareDistribution c:\windows\SoftwareDistribution.old)
This will get you past the failed update and allow your laptop to boot up correctly.
Windows XP Repair installation
causes Automatic Updates to no longer recognize that updates are needed, leaving
the computer in a vulnerable state until Service Packs and updates are
re-applied. go to either the Windows Update or Microsoft Update web sites and install any
needed Windows Service Packs or updates.
If it does this after re-booting the computer then something got corrupted when it was updating. You could try pressing F8 when the computer is first booting up(right before window starts). This will bring up a menu. Choose the option to run the last known good configuration and see if that gets windows working again. You might need to choose a restoration point to get windows working. If you get it working and then the windows update tries to install the updates again hopefully they will work this time. If it happens again then make sure to cancel those updates and contact Microsoft with the software issue.
If you don't want your computer to recieved updates that it's very annoying then Turn-off automatic system Updates. To do it just follow the instructions below:
Click the "Start" button on the taskbar or press the "Windows Key" on your key board (located to the right of the Ctrl Key and left of the Alt Key)
In the search box enter the words "Windows Update" without the quotes you can copy the text directly from this page to make it easier.
On the left side of the window that opens it will have a list of options click on the option labeled "Change Settings".
After that you will have to make some choices. If you select "Install update Automatically" then you simply pick a time that is good for you and your computer will download the updates and install them when you are not on your computer. If you select "Download updates but let me install them" then you will download updates in the background while you are using your computer and then will ask you are the files are downloaded if you are ready to install them. If you decide to select "Never Check For Updates" then your computer will never download or install updates.
If you select "Never Check For Updates" then it is highly recommend that you open "Internet Explorer" and visit "http://update.microsoft.com" at least once a month and install any updates that are labeled critical.
Try booting in Safe Mode (press F8 during startup). Once in safe mode, see if you can see the update in the Add/Remove programs from the Control Panel. Make sure the select the "View updates" checkbox. If it is there, try uninstalling it before you boot in regular mode again.
While in Safe Mode, also disable the automatic Windows update. You can then try to install it manually from the Microsoft site instead.
Microsoft has some more ideas on how to fix SP installation.
THERE ARE NUMBER OF METHODS BUT FOR YOU THESE 2 METHODS ARE GOOD
1) METHOD:- TRY SYSTEM RESTORE.
2) METHOD:- 2.1) LAUNCH WINDOWS TASK MANAGER. 2.2) End wgatray.exe Process In Task Manager. 2.3) Restart System In Safe Mode. 2.4) Delete wgatray.exe from c:\Windows\System32. 2.5) Delete wgatray.exe from c:\Windows\System32\dllcache. 2.6) Launch RegEdit. 2.7) Browse the following key HKEY_LOCALMACHINE\SOFTWARE\MICROSOFT\WINDOWSNT\CurrentVersion\Winlogon\Notify. 2.8) Delete The Folder "WgaLogon" and all of its component. 2.9 ) Reboot System.
3.0) BE HAPPY NOW.... AND NEVER EVER INSTALL WINDOWS GENUINE ADVANTAGE NOTIFICATION IN WINDOWS UPDATE OTHERWISE YOU HAVE TO REPEAT THE DAMN PROCESS AGAIN.
IN ORDER TO THAT FOLLOW THIS
START--> CONTROL PANEL--> AUTOMATIC UPDATES --> CHOOSE THE OPTION """"""""""""Notify me but don't automatically download or install them"""""""""""
When u use this option whenver your system detects any new WINDOWS UPDATE choose the updates which u want to install... DONT INSTALL WINDOWS XP SERVICE PACK --3.
Microsoft updates do it again!!! while the PC is booting up his F8 repeatedly, if it lets you into the sub menu boot into safe mode and perform a system restore, take the computer back to before you did the updates, if this works and your computer is restored, turn the automatic updates off