All 4 lights keep flashing and the message is to remove and check cartridge. I have cleaned the cartridge connections. That did not help. It simply will not print anything and a few months ago it stopped copying as well. It keeps telling me to align cartridge when I ask it to copy. I have tried to reset to factory default settings, and I have tried to uninstall and reinstall. I failed.
Re: it keeps telling me to remove and check cartridge
I also have this same problem. I currently have refilled cartridges in there purchased from cartridge world. I never had any problems with my HP until i tried refilled cartridges for the first time about 6 months ago. When i first purchased a refilled cart. it took 3 trips back to the store until i got one that would work in my HP. so im wondering if this is why i am now getting this "remove and check cartridge" error message.? I am reluctant to go out and buy a new HP ink cartridge just to find out ill have the same problem....
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These cartridges don't have anything internally to check for new ink. They simply work on a basis of counting pages and page coverage to estimate ink levels. As such it is perfectly normal for your printer to warn of low ink once the cartridge has been refilled.
A low ink warning in itself should not stop your printer from printing though. If it does it is likely that the light is actually indicating a problem recognising the cartridge after refilling. I would recommend cleaning the copper contacts on the front of the cartridge and checking for any messages on the connected PC or laptop for more information.
I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button.
Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.
I removed the black ink cartridge that was REFILLED at a popular retail outfit and replaced it with a remanufactured one I bought on the web. As soon as I closed the lid, the flashing stopped and it has been working GREAT ever since. Many postings had already recommended the changing to a "new cartridge" to remedy this flashing lights and "pen failure."
Problem : An error occurred while communicating with scanning device
you install a print cartridge, the attention light begins to flash red.
The printer will not print. One of the following messages may appear on
the control panel:
* Color or Right Print Cartridge is not compatible * Incorrect Print Cartridge(s) * Print Cartridge Problem * Incorrectly Installed Cartridge(s) * Black or Color Cartridge(s) Failed
Solution : To
solve the problems related to Cartridge Errors we can do the following
4 steps. Which could help us to get the issue resolved
Step 1: Remove, inspect, and reseat the problem cartridge Step 2: Clean the problem cartridge contacts Step 3: Repeat reseating and cleaning steps Step 4. CONTACT TO HP SUPPORT
Step 1: Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..
a) Make sure the printer is on. Press the Power button if it is not lit.
b) Open the printer cover, then wait until the print cartridge carriage is idle and silent
c) Press down lightly on the end of the problem cartridge to release it.
d) Slide the cartridge out and inspect it: * Check the Copper electrical contacts (the Copper Part which touch the Connector inside) * Clean it with the pirit or wet cotton) * Check the Nozzles - Clean it with the worm wet cotton * Wait for 2 to 5 min befour you connect them back * Clean the contacts in the carriage, inside the product (Printer) * Reinstall the cartridge. * Reconnect the product to the electrical outlet. * Close the product cover.
: you can also check the print cartridge label and make sure it is
compatible with your printer. Compatible print cartridges are listed in
the Printer Reference Guide supplied with your printer.
Note : If the cartridge is compatible, reinstall it in the printer: * Cartridges marked with a triangle go into the left carriage slot. * Cartridges marked with a square or pentagon go into the right carriage slot.
If issue not resolves Repeat repeating and cleaning steps
No, you do not need 3 cartridges or anything like that. Some cartridges have chips. Yours do not. If the light keeps blinking it means that one of the electrical contacts on the cartridge has blown and now the printer doesn't recognize it. Try printing something, you will get a message "problem with color cartridge" or "color cartridge missing". That means that the printer doesn't recognize it. I suggest you buy a new one. Or, if you have an old one, try putting it in and see if the light still blinks.
If the cartridges are leaking, put the print head on some tissue, so it can extract the excess ink. With a dry cloth, clean your scanner. Look inside the printer. If there is ink in there too, clean it. Use a lot of tissue or toilet paper. Might put some gloves on too.
When you make sure that the cartridges are not leaking anymore, gently wipe the electric contacts on them, and clean the ones on the cartridge carrier.
Turn the printer on.
If the cartridge light keeps flashing:
If a computer message indicates a specific cartridge, that is the problem cartridge.
If there is no computer message, look at the Start Copy
lights - if the Black Start Copy
light is blinking, the cartridge on the right is the problem cartridge.
If the Color Start Copy
light is blinking, the cartridge on the left is the problem cartridge.
If you find out which cartridge is the problem, you will need to replace it. Unfortunately, the ink that has leaked inside, might have damaged your printer.
Hey I figured out how to fix this problem. The problem is not the cartridge it is the clamp that holds the cartridge down if you look at the bottoms of the cartridges the offending cartridge is lower. I beleave it is the spring that gets tired in the hold down lever. What I did was put a piece of cardboard behind(above) the black plastic with spring in the lever. What I used was a coaster from the bar and that tightend it up enough and it worked right away.
This happens if you refilled the cartridges, and forgot to take out the air..
Follow this steps.. 1. Switch on the printer, open cartridge bay, remove cartridge, dont close the cartridge holder flaps, directly unplug the power supply from the printer end.
2. take a soft cotton, lint free cloth, slightly swab it with pure water, wring the cloth so any excess water is removed, and clean the contact pins inside the printer cartridge holder..
3. clean the cartridge head by keeping it in hot water (about 50C) and then wiping it clean, keep it upright for a few min, and when both printer and cartridge is completly dry put it back in, voila it should not display the message now...