Question about Hitachi 55HDS69 55 in. Plasma Television
I turned on my 55HDS69 a week ago and WAAH-BOOM, No more picture but the sound was fine. The resolution underway at a local repair shop is to replace the upper & lower buffers. The TV is 2 yrs and nine months old. I did not buy the extended warranty as I expected a $3000+ TV to last longer than 3 years especially since my house is like a climate controlled class 40 clean room and teh TV is not over used. The parts are ~$225, The labor is ~$225. Hitcahi would have sent the parts for free had I been within the 2-year window (1 yr regular warranty + 1 yr grace period). It was absolutely silly of me to think HITACHI would do the right thing and send me parts at 2 yrs and 9 months (sarcasm). I can tell you one thing......There is NFW I will ever buy a Hitachi product again and that includes anything even affiliated with Hitachi (inc. imbedded electronics). I will steer every person on the planet away from them in the future. My original plan was to ship the TV to the Hitachi CEO to make a point but the Hitachi folks don't deserve that kind of respect (Unless it blows out again) :(
Posted on Sep 02, 2009
I finally got information from the repair shop. Apparently it is the upper and lower panel drive. The parts are supposedly not more than a couple hundred dollars, though I'll let you know when I get the bill. I do want to say that Hitachi was great when I called them. Even though my plasma is out of warranty by a few months, they agreed to pay for parts if I pay for labor. That just might keep me buying Hitachi products despite the issues I've had with my 2 plasmas.
Posted on Jun 25, 2008
Yep our Hitachi 55HDS69 went out the same way as everyone has described on this blog. Totally sux but life goes on and will never ever buy anything with the name Hitachi :-)
Posted on May 21, 2012
I HAVE 1 HITACHI 55HDS69 I HAVE NO HELP FOR HITACHI WHEN I CALL THEY ARE SELFISH I WILL NEVER BUY FROM HITACHI
Posted on Nov 06, 2008
do you know the part numbers by any chance? I searched for "panel drive" and got nothing. Also, it craps out fourth months after warranty period and they didn't do anything for me, which is what I expected.
Thanks in advance
PS: Never Buying Hitachi again!!!!!!!!!!!!
Posted on Jun 27, 2008
Same problem and they replaced every board in the TV and the power supply. New plasma screen needed and cost was $3000 so they bought back my TV since I had the extended warranty. TV had maybe 20hrs use on it. I'm getting a 52" 1080p Sony LCD. Plasma never again
Posted on Jun 26, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 27, 2014 | Hitachi 57F710 TV
Nov 09, 2009 | Hitachi 42HDS69 42 in. Plasma Television
Oct 26, 2009 | Hitachi 55HDT79 55 in. Plasma HDTV
Dec 26, 2008 | Hitachi 55HDT79 55 in. Plasma HDTV
Jun 06, 2008 | Hitachi 55HDS69 55 in. Plasma Television
Dec 23, 2007 | Hitachi 42PD380TA 42 in. EDTV-Ready Plasma...
2,160 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: