When I click on "Scan To" the display shows No Scan Options, Refer to device documentation" What do I do?

If you have windows vista and it comes up with the "no scan options" don't press the button on the printer, go to "start" then "accessories" then "paint". This will open up the windows paint program. Go to "File" then click on "From scanner or printer". It will then scan the document, no more problems

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Hi,

Please click the below link for detailed step by step troubleshooting assistance.

Click here to get the solution


Regards
Riztech

You need to scan another way

On computer click Start >>>> click Programs/All Programs >>>> click HP >>>> click 'hp solution center' or 'hp director' to open it >>>> click "scan a document" >>>> click "scan" >>>> click "finish' or 'accept' to complete the scan

If above programs are not there, it seems full software is not installed in computer. You need to install full feature software through cd

" no scan options refer to device documentation for trouble shooting"
you need to open up either solution center or hp director, go to settings, scan settings, then scan to set up and look for the option front panel destination a window should open to reveal scan short cuts and one titled front panel list. you need to select the shortcuts click add and once satisfied click on "update device".

you need to set up your scan to option.
this can be done from the hp software
open solution center click settings then scan settings
from there select scan to set up
a window will open and then click on front panel destination list
once again a window will open with a double pane on the left side is your short cut options click on them one at a time click add then once satisfied with options click update the device or ok
if it fails to update reset the printer and try those steps again, or re install just the drivers
if the same message appears then check the settings on your firewall

HI,
this is a very normal problem with this printer..do one thing unplug the USB cable from the printer..then if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...

Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Fiend your solution direct from hp. Here is your solution...


http://www.hp.com/printer/prob676ijt65/solution
316

go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en