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MS wireless laser keyboard 5000

Hey, i saw a post where two guys were talking about the volume control not working, well i ahve the same problem and reinstalling the keyboard software does not help, nor does pretending it is a 6000 v2 which looks pretty much te same but silver. really would like a solution to get my keys to work, so can you suggest anything at all?

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  • Jammy2003 Jun 11, 2008

    I tried a clean install to no avail. Because i had plugged in my old keyboard to type when re-installing, i tried the volume keys on that to find the software worked with that keyboard (Odd considering its a Sweex product but ok). Meaning that yes it the keyboard at fault :( meaning ill have to take it back at the weekend and get a replacement.

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If the volume controls do not work inspite of reinstalling the software, then most likely your keyboard is defective and will need to be replaced.

You could try a clean install as a last resort.
For XP: http://www.fixya.com/support/r545620-installation_problems_keyboards_mice_in

For Vista:
http://www.fixya.com/support/r643558-clean_boot_in_vista

Hope that helps!

Posted on Jun 05, 2008

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Posted on Jan 02, 2017

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Sorry for the delay in replying but i THINK have have the solution which I got of the Saitek forums.
I have had the same problem with VOLUME controls on two MS keyboards and a logitech, this worked a treat.

So what do you need to do?
FIRSTLY check Control Panel->Administative tools->Component services and click "Services (local)", on the RHS look for "HID input service" under STATUS it should say STARTED, if it does im not 100% if this will help but try anyway. If it doesnt, this should work.

Go to START->RUN and type REGEDIT and navigate your way to the following:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there is a file called "ServiceDll" delete it (make a copy obviously and stick it on your desktop or something). Right click in the RHS of the page and create a NEW->Expandable String Value.
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