Hi - the black started to get weaker and streaky so i cleaned the heads (probably 10 times) and it worked for one or two prints then stopped again. Now it won't print any black at all and it has a new cartridge. Colour is fine. Any suggestions?
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The print heads in the C6180 are not removable. I would suggest getting an 02 XL black cartridge and an 02 Photo Value Pack (because it includes all colors plus photo paper for much less than the cost of the color cartridges separately ... and YES the are FULL 02 cartridges!) and run several head cleaning sessions from the setup menu. It should do a deeper cleaning each successive time you run the same cleaning, so run 3 black head cleanings in a row (3 is the deepest). Then disconnect the power from the unit, press and hold the # and the 6. While holding the keys, reconnect the power to the unit until you see a reset message or until the unit turns itself back off. If the unit turns itself back off, release the keys and press the power button. The unit will gyrate and click and whir for quite some time and eventually settle in to a ready state. At this point, you should be out some ink, but the unit should be printing again. If it isn't, there really isn't anything you can do. You can call HP at 1-800-HP-Invent and ask about their trade-in/trade up options for this model. You can get really good deals on current model printers by trading in your defective unit ! Usually you will have a choice of about 3 replacement trade in (if the C6180 can be replaced with another C6180) / trade up (equal or better models) for your specific printer.
Hi Good day!! Try to clean your print head, go to printer and faxes and then right click your installed printer and then properties go to Maintenance menu and then click on Head Cleaning and Alignment.
Hi, To ensure this is only an issue with the black, I recommend printing off a nozzle check. This will show you if this problem is effecting any of the other colours.
To print a nozzle please refer to chapter 12 page 115 of the manual,
If colours are missing I recommend cleaning the print head. You have two options for cleaning the print head a normal clean and a deep clean, start by doing a normal clean if required try doing a deep clean.
You can download the manual here:
I purchased a c6180 in Jan 09 have just got the black working fine.
After pulling the nachine apart, thinking maybe to soak the head, found micro pump for ink air in black line
Run copy black only (took maybe 12x25 times) then head clean
Try head clean after 50 copies
Cannot rule out that reseating all connections helped
Had the same problem for weeks. Had to go thru all three levels of print head cleaning in the HP Toolbox menu to get black to work again. The head cleaning option on the printer itself was insufficient. Unless you've already gone thru all three cleaning levels this may be worth a try.
I walked thru the steps via the HP website FAQs for the 6180. Basically: Open the HP Solution Center, select Settings->Print Settings->Printer Toolbox, then click Clean the Printheads. After the first cleaning you'll be asked if the test page printed OK (mine didn't), click the Intermediate Cleaning box. You'll be asked again if the test page printed OK (mine did, but an independent MSWord print test was still streaky), click the clean again (sorry, don't remember what this one was called) for the third and deepest clean.
This last one worked for me, now it's back to normal printing. From what the HP website says I'm guessing that my black print head was dried up. That's a reasonable explanation for my situation, we had let the black sit dormant for a couple of weeks after the black cartridge ran out before we tried to install a replacement.
Hope this helps, sure was frustrating for me. Good luck.
it could be a problem with your print head in the printer or the purge unit. printer head problem u can fix your self by ordering a new print head from your canon printer supplier. as for the purged unit u need to have the printer looked at by a canon service agent