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from explanation this means that you are trying to charge your razor with another phone charger , it will not work out for them self because they are not compatible .
what you need to get your razor phone is the type of his own charger ,but if you can not fine it own charger then you will have to go the store together with your razor phone then will help in locating it own charger that will work for with out any damage on your phone
1) check by using another charger...if it gets charged then change ur charger..
2)if its not getting charge then replace the battery and then try charging...if its again not working then battery problem..change it
3)if the battery s in proper condition then the problem s with the phone charging socket..change it for cost!!!!!!!!
New charger is needed - Razors are VERY particular about their type of charge - If it is a bad charger - You will see the battery indicator flashing red - and it will be empty - this is the phone saying pretty much that it cannot use this charger -
I have had ALOT of problems with razors and returned chargers - Try to scoop up an original - or take it to a location and test the charger first -
You can try to remove the battery and then put it back in - then try to charger it but i doubt that will work -
Get a new charger - TEST IT FIRST IN STORE!!!
you may have some junk in the connectors of your phone pluggin or the charger clean it with an eraser the square kind, see if the pins are bent other wise you may not have the right charger or a bad one and you should probably get a new one.