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Voip problems lots of time voip device needs to restart to call

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Hello, there are several reasons too this, but the most common ones is:

- You have maxed out your bandwith.
Solution: Limit download and upload from filesharing. (need 256kBs free both ways to perform a good qualtiy voip call). Turn of web radios, webcams, video streaming. Encrypt wireless network

- Your Voip service provider cant keep alive registrasion link between their server and your voip device.
Solution: assuming you have both a modem and router, try to connect voip device directly to modem, if problem is solved you should try to upgrade firmware in router or by a new one (pref: Linksys). If problem still occures you should try to contact your broadband provider and get them to do a 24hr scan for datapackage loss on your connection (if they find datapackage loss, then its their job to fix the problem). If none of this works conntact your voip service provider and get them to send you a new voip device.

This is not a final solution, but it shold be a good guide to start with. i can give you much more detailed support on this issue, but then i need more details to analyse the problem further.

greetings

Posted on Feb 07, 2009

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Posted on Jan 02, 2017

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