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The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.
you plug in a normal hand set to the RJ 11 socket provided in the printer and you set the ringer according to your choice that after how many ring the call should go to Fax mode.
(Example 5 rings, 6, 7, 8, etc..)
You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.
Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Have a nice day and do not forget to rate please...! Hope this helps. Please rate my response. Thanks.
The new phone change is exactly what's effecting your fax receiver, plus, the automatic answer feature takes over before the printers fax answerer can pick. I'm assuming that you can fax out. You need to check the operators book of the telephone to see what settings need changed to add a fax machine. (four-in-one)
the brother printer is not a good brand i also have a brother mfc 3220cn and it gives the same problem, what you have to is unplug the machine and let it stand for about 2 days take out the cartridges and clean the printing with air replace back them and plug in.that should remedy your problem.i urge on you never to buy brother printers.if you buy them get a bottle of phensic along with it.good luck my brother*