Question about Uniden 5.8GHz Expandable Cordless Phone System with Digital Answering System

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I can here them but they can't hear me

Hello: I bought the uniden5.8 wireless and 2 of the handset have a problem. if I call someone from the uniden phone the person recieving the call cannot hear me but I can hear them. Volume is high and battery is charged. Do I need to buy 2 new handsets?

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  • Anonymous Jun 13, 2008

    same problem as above , only on the base hand set , this is the second unit with the same problem , we have had Telstra check things out and tried many other things , dissconected all other items ----- its as thought the handset is muted --even though it is not. will listen to any sensible solution ps the unit is two weeks old

  • Anonymous Jun 13, 2008

    I was the Guest now logged in as haarky

  • Loretta_m95 Mar 16, 2009

    When i call someone i can hear them but they cant hear me? Its like it is muted but this phone doesnt seem to have a Mute Button on it ?

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Hello,

I have the TRU9585 with 4 hansets. We used them for about 3 months, worked great. One day, I can hear caller, caller can't hear me. Problem was a defective transistor in base unit. Part number C2120, small 3 legged device near bottom of unit. Replaced it with generic NPN transistor from Radio Shack. Caution...should only attempt repair if you have worked on electronics before and can solder...Also C2120 configuration is not standard, configured emitter-collector-base instead of emitter-base-collector...Good luck!!!

Posted on Oct 19, 2008

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Sorry for the delay in responding - time zone difference.

First, let's see if we can fix your handset (from Uniden):

1. Remove the battery cover and leave it off for ventilation.

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http://www.uniden.com/pdf/DECT1580-3om.pdf

Setting Up the Answering System
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Note: If you have multiple bases, select the base with answering system you want to access (see page 15).

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http://www.uniden.com/products/productdetail.cfm?product=ELBT595

Here is the link to the manual...

But have you tried:
1. charging the unit for 10 hours?
2. registering the handset?

Register expansion handsets to the main base
Before the expansion handset is registered, the battery pack MUST be charged for 10
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To register an ELX500 handset, simply place it in the main base.
To register a TCX860 handset, follow the steps below:
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While the handset is registering, H a n d s e t R e g i s t e r i n g will appear in the LCD. When
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R e g i s t r a t i o n f a i l e d . appears, please try these steps again.


Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm,
Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)


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