Question about Computers & Internet
The mouse does not need any driver, then when there is no problem it will work straightforward. When light goes off it means the mouse is not powered anymore, this is easily caused by a broken contact in the mouse or the connector.
Disconnect the computer power cable ( and remove battery if it is a laptop) for 20 minutes, this will get rid of eventual electrostatic problems on usb.
Connect the mouse before starting the computer.
Connect the mouse to a different pug, if you have a different computer also test it on the other computer, to ensure that is not a problem with windows.
If it still does not work , then it is probably faulty, take it back to the shop and ask a replacement.
Posted on Jun 05, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 27, 2010 | Microsoft Wireless Notebook Optical Mouse...
Nov 16, 2009 | Logitech Cordless Mouse
Sep 19, 2009 | Computers & Internet
Apr 30, 2009 | GE Wireless Optical Mouse
Jan 12, 2009 | GE Wireless Optical Mouse
Jul 25, 2008 | Microsoft Wireless Notebook Optical Mouse...
Apr 09, 2008 | Computers & Internet
Dec 07, 2007 | Computers & Internet
95 people viewed this question
Usually answered in minutes!