Question about Dell OptiPlex GX260 PC Desktop

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Keyboard not working

Whenever i press "L" on the keyboard its shuts down the computer

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Hi abcd_21 ,
You have a dell machine, therefore ...
Run a diagnostics
turn off your system
press and hold Fn key ,power on the system, leave fn key
it will start running a diagnostic
it will give you an option to press any key to continue
press any key and you will get 4 options
express test
custom test
extended test and
symptom tree
choose symptom tree
you will get list of devicec
choose keyboard run test
it will highlight some keys you have to press
if everything works fine here
hardware is working fine
then you have to take the system back to day one or use Operating system cd to reinstall the operating system.

GoodLuck :-)

Posted on Jun 05, 2008

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Posted on Jan 02, 2017

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