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Re: Keyboard not working
Hi abcd_21 , You have a dell machine, therefore ... Run a diagnostics turn off your system press and hold Fn key ,power on the system, leave fn key it will start running a diagnostic it will give you an option to press any key to continue press any key and you will get 4 options
express test custom test extended test and symptom tree choose symptom tree you will get list of devicec choose keyboard run test it will highlight some keys you have to press if everything works fine here
hardware is working fine then you have to take the system back to day one or use Operating system cd to reinstall the operating system.
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you disabled keyboard in fn mode press fn blue key and hold down and locate the little blue key on keyboard and press it release at same time if that dont work restore to earlier point using on screen keyboard and problem should be fixed
Attaching an external keyboard does not help because the keyboard controller is damaged. I recommend you put your money towards a new laptop as the cost of repair maybe too expensive or beyond repair. Most computer repair shop charge for a quote and may drop this charge if you go ahead with the repair. If the hard disk is OK then I suggest you remove it from the laptop and insert it into an USB hard drive adapter case and use it as an external USB hard drive for backups and data transfer etc.
It can be virus problem. Try to go in 'Safe mode with networking' (press few times F8 when computer start to get menu options). Download ESET (Nod32) Online Scanner: http://go.eset.com/us/online-scanner Scan your computer with repair option on. After that update your Windows. If you can't do that from Microsoft, you can use AutoPatcher.exe utility: http://www.autopatcher.com/downloads/ I don't think it is keyboard problem. You have free AVG good antivirus for homeusers. Good luck!
Hello, i think the problem the pc is facing is from the keyboard, a key as been stuck down and whenever you press a certain key, it will give the command to shut down the pc. what you will have to do first is to restore the system by performing a system restore to the date the computer was working fine. if problem persist, you will have to do some clean up on your computer keyboard.If problem is still unsolved, you will have to reinstall another operating system,so as to troubleshoot the problem. i will want you to carry out the system restoration first.
if the computer is on, u cannot remove keyboard for safe purposes. u can press cpu power button for a long time till the computer shuts down. this shuts down the pc safely. after the pc shuts down remove the keyboard. u can either clean it or replace with new one.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
Keyboard over and locate the small reset/connect button on the back of the
keyboard and press it. Then try to see if it is working. If not try
pressing the button on the receiver and then on the keyboard. If your having trouble with the mouse also,
turn the mouse over and find the small rest/connect button
on the bottom of the mouse and press it. This should connect the mouse to
the receiver and work properly. If not, try pressing the receiver button
and then press the button on the mouse. This should be done whenever you
change batteries or glitch. Hope this