Canon PC-940 Black and White Copier Logo

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Posted on Oct 20, 2010

Copy has a white 4" strip down the middle I have a canon k940

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  • Contributor 21 Answers
  • Posted on Oct 21, 2010
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Joined: Oct 21, 2010
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PROBLEM WITH THIS COULD BE LASER SLICK GLASS CLEAN, ALSO CLEAN TRANSFER UNIT

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There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on.
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