Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Help my pc cant find my zune y

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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.


Posted on Jul 06, 2008

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Hey i got a zune and i cant do anything with it i cant download music at all any ideas????


Have you downloaded or have the disk and installed the latest updated software program from the Zune web site? You need the Zune software to sync music or videos to your player if you haven't done so yet. You also need to setup your software and name your Player so that the software recognizes it. Also where are you trying to download music from? From the Zune website, from another website, off of your computer? Can you please give more details of what is going on? I've had Zune players since 2006 since they came out, so maybe I can help if you can explain more. Kathy

Oct 29, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Pc will not detect zune...


You may have to reset the zune device to factory default settings and reload...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Jun 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Microsoft Zune problem....


do you have the updated software?
check zune.net for more help

May 30, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

PC will not detect my zune.


Hera re some ideas: http://www.devicedriverfinder.com/blog/device-errors/how-to-fix-zune-device-errors

Hope it helps solve your problem in case it still exists.

Jules

May 27, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I was having problems with my zune so i decided to click on "forget this device"now i want it back and i have no idea what to do.now i restored my zune and i cant get my computer to know my device to get...


go to zune website and redownload the zune software then try to reconnect it if this dosent work go to my computer and look for zune and try to restore from there

Dec 17, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Problem with zune player


It may be due to Non-safe removal of Zune device from PC during transfer of files.you may have deleted some music from your PC hard disk,which you tranfered omay be only the fake song/album file or artwork.check whether the file u trying to play is available in your pc.if you have downloaded directly to Zune then try again.

Oct 10, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


i cant put my music in my zune,microsoft say we faund a problem but never say what is tha problem,i cant installed the software,what cant to do??? help me

Oct 08, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 30 Power Surge


You might have too much power in use from the USB ports on your machine: Try unplugging some USB devices you do not need, and trying again.

I have this issue with several devices I own: not really with my zune, but I never charge it with the PC: I use the AC power adapter, which I STRONGLY recommend any zune owner purchasing.

Oct 05, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune: Plug in PC Board Broken


all of you guys have to buy new ones it is not fixable try sending it in for an exchange but to asnwer your questions it is not fixable


your welcome

~Temp

May 28, 2008 | Microsoft Zune JS8-00001 Digital Media...

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