Hello, and thanks for using FixYa.
Sounds like the print head carrier, the printerhead has its black cartridge nozzles blocked, due to dryed up ink. Remove the back cartridge and Check the area under it, does there appear to be wet ink? if there is, then the cartridge is working but the nozzles are blocked. If the print head is removeable you might try to sink the bottom a bit in warm water to get the ink to dissolve from the nozzels. It should print after that.
just make sure the head is clean and dry before placing it back into the printer.
let me know how you get along with it.
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