Question about Canon imageCLASS D320 Digital Copier

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Canon Imageclass D320 supply rec. paper malfunction

My Imageclass D320 will not feed paper through the printer. No matter what paper I put in it, I get an alarm and the "supply rec. paper" message.

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  • octech Jul 11, 2008

    I have similar problem. I also replaced roller and pad. Paper is picked up from tray then it travels approx. half inch then I get Rec Paper Jam message. At this point paper is between roller and pad.

    Any suggestion will be greatly appreciated.

  • kelly_5 Oct 02, 2008

    The copier still copies so I imagine there's nothing wrong with the rollers or clutch or anything mechanical. I am only left to believe it must be something to do with the driver. I have D320 the driver I'm given is like a generic d300 series. I can only do some more research to find out what more can be the problem.

  • HockeyGurl Oct 27, 2008

    My Canon Imageclass D320 has letter sized paper inserted inside its tray, but the printer thinks it is a legal sized paper. I checked for paper jams by the sensor but there are none. What should I do??

  • greenworld Nov 10, 2008

    our copier will not feed paper too. it gives the 'supply rec paper' alarm...what do we do?



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My problem was that I was trying to print from a PDF file. I found out that the file was legal size and that the setting for the printer to "choose paper source by PDF size" was checked. I unchecked it so that it would print on letter size paper. Hope this helps

Posted on May 06, 2009

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Try making sure the copier is on a even table top.. How old is it??? You may need a paper feed cluthch and paper pick up rollers. You may also have a piece of paper jamed in the paper present sensor. Have you tried the manual feed tray?? You may have to call a service tech...

Posted on Jun 06, 2008

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What a **** is going on with this ******* printer why do i have to download this ******* program dicactor to install my ******* drivers for my ******* printer please i jsut want my drivers for my ******* image class D320 where to find this ******* drivers

Posted on Apr 10, 2009

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I'm getting the same error message! Help!

Posted on Oct 11, 2008

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Light under memory/alarm is flashing red. Window

if the error is change paper size also, under printer properties set the paper size i.e. A4, by default its ltr and these can cause problems.After that turn off and on.
Hope that helps.
If not, send more detailed description.

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Supply rec. paper tray:ltr

1) unplug machine from power supply.
2) Under printer properties, select custom paper size and set it on A4 if you use A4.
3) Power on the machine and then try to print.

Hope that helped

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Flashing supply rec. paper tray legal

I pressume that you try to prin something out.Is this true?
Turn off and on the copier.Under printer properties, under page setup, mark the appropriate paper size, eg. if in cass. A4, in the drivers must be A4.

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Supply rec. paper when i insert paper then rec. paper jam

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Has anyone changed the paper size in the paper tray to another size by accident? Have you tried the manual feed tray? If that copies the whole image then the problem is with the paper size input of the paper tray.

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I do not have a manual. What does supply REC. paper mean?

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The paper size selected in the menu system must match the paper size in the rec. (recording) paper tray. If you have 'letter' size paper in the tray and the menu system is set for 'A4' paper you will get this message. Either put A4 size paper in the tray, or change the paper size in the menu system to 'letter'.

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