Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

1 Answer

Disabling firewall? i cant figure out how to log into my modem and turn the firewall off? i cant find the number on my box for the URL to get into it, and sense my roommate set it up i dont know the user name or password to log in once im there? any advice?

Posted by on

  • smshurett Jun 25, 2008

    I am trying to access my router to put a password on it

  • Anonymous Mar 24, 2014

    Zyxel 5001z modem/router, who do I clear web actvity


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 48 Answers

By default, you can get to the surfboard configuration page by username: admin / password: motorola
username and password are case sensitive.

if you dont know the password better get it from your roommate to avoid resetting the modem back to factory defaults. if there's no other way to retreive it you can reset it by pressing the reset button on the back of it for 5-10sec.

after resetting, according to the manual, the modem might need 5min to 30min to sync again with your ISP.

Posted on Jun 06, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do you open the NAT on this router

Hello, You can perform the following steps to open NAT.. 1) You can take the IP add of your device( X-box, PS3) and then contact the device vendor(Xbox or PS3) and ask them to give port numbers for your device. Once u get the port numbers you can either open ports on the router by logging into the router interface using your Default gateway( of the router or you could put the IP add of your device in DMZ on the router. Basically this will keep the device out of the firewall of the router( Which is the main reason for this issue). 2) If the first step didnt work you could disable the firewall on the router.
If both the steps didnt work you could check if your router has any firmware update or it has to be reset and re-configured and the above steps should be re-done.
Hope this helped.

Feb 15, 2011 | Zhone 4PORT ADSL2+ MODEM BRIDGE/RTRW/BRCM...

1 Answer

I am trying to log into my router to change the NAT type, So i reset the router as the default username and password. Now when I click on the router in the start menu, it switched the router off? I am...

You do not need the software that comes with any modem:

Reset the router:

To restore the factory default configuration settings without knowing the administration password

or IP address, you must use the reset button on the rear panel of the router.

1. Press and hold the reset button until the Power LED turns red (about 6 seconds).
2. Release the reset button and wait for the router to reboot.

To log in to the modem router:
1. Type or in the address field of an Internet browser.
Enter admin for the user name and password for the password, both in lower case letters.

NAT automatically assigns private IP addresses (10.1.1.x) to

LAN-connected devices.

? Enable. Usually NAT is enabled.

? Disable. This disables NAT, but leaves the firewall active.

Disable NAT only if you are sure that you do not require it.

When NAT is disabled, only standard routing is performed

by this router. Classical routing lets you directly manage the

IP addresses that the DG834G v4 uses. Classical routing

should be selected only by experienced users*

? Disable Firewall. This disables the firewall in addition to

disabling NAT. With the firewall disabled, the protections

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 28, 2010 | NetGear DG834G Router

1 Answer

It showing that it connected but web page can open

1.Powercycle your equipment ( Unplug then plug back in) this means your Modem and your Router.
wait 15 seconds then plug back in.
2.Open Network Connections. Xp:Start/Run/Type ncpa.cpl then hit ok
Vista/7:Start/Search bar type ncpa.cpl then hit enter.
3.Right click on the connection your using and hit properties, Uncheck Internet Protocol Version 6
Click on Internet Protocol Version 4 and hit properties.
4.Ensure obtain ip address automatically and obtain DNS server automatically is checked if not check both boxes.
5.Disable all firewalls, Xp:Start/Control Panel/Switch to classic view/Windows Firewall/Turn Off
Vista/7 Start/Control Panel/Security/Change Windows firewall settings
6.Disable Antivirus Software.
7.Renew Ipaddress XP:Start/Run/Type cmd hit ok
Vista/7: Start/All Programs/Accessories/Right Click on Command Prompt click run as administrator. Hit continue
8.In Command Prompt type the following: netsh int ip reset reset.log Hit Enter
netsh int ip delete arpcache Hit Enter
netsh winsock reset Hit Enter
ipconfig /flushdns Hit Enter
9.Restart Computer
10.If still unable to connect run antivirus and check for errors refer to your ISP Internet Service Provider

Dec 05, 2010 | D-Link DIR-600 Router

1 Answer

How do I turn off the belkin firewall so I can play xbox 360

type in the url box in your browser open the belkin router page
left down colum bottom you wil find firewall ->if prompts password click submit - > disable firewall

Sep 04, 2010 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

My computer shows "local" connection only - why is that?

could be a number of reasons 1) The router has not been setup correctly - log back into the router and check all the details User manual here
2) Login to the router and see the status page and if that is showing connected also look at the lights on the front of the router and see if connected WAN Light make sure the cable from the modem is connected to the WAN port and the lights on the modem are correct
3) On the PC make sure that the firewall is not blocking access disable any firewall
if this does not solve the issue post back the following
[b]{ipconfig /all}[/b] If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here We would like to see the results from ipconfig /all post back the results here -> Start -> [i](XP - enter the following in the RUN box)[/i] [b][color=blue]cmd /k ipconfig /all[/b][/color] -> [i](Vista or Windows 7 - enter the following in the Search box)[/i] [b][color=blue]cmd /k ipconfig /all[/b][/color]
A black box will appear on the screen - rightclick in the box select all enter control key + C key - to copy
then reply here and control key + V to paste [b]------------------------------------------------------------------------[/b]

Mar 18, 2010 | MSI RG54GS Wireless Router

2 Answers

Nat problems

Open the modem's GUI and enter the xbox's ip address in the DMZ zone option.


Oct 12, 2009 | Belkin N Wireless Modem-Router F5D8633au4A

1 Answer

How do i disable the firewall on the router ?

have a thopson wireless modem model 782 cant disable the firewall so i can use bitcomet

Jun 04, 2008 | Paradyne (6211-A1-200) Router

1 Answer

2700HGV-B rebooting

Is this device a modem and router in one, or a router only that connects through a separate modem?

If it's a combo device, then a firmware update will probably fix your issue. Your ISP should be able to fix this. Hiding the device on the floor under a drawer could actually cause this because, like any computer, a router needs air flow to cool it off. Routers can overheat and freeze up leading to some weird symptoms.

If you have two devices (router and modem) then make sure it's not the modem acting up.

Mar 17, 2008 | 2wire 2700HG-B Router (2700HGB)

Not finding what you are looking for?
Arris SURFboard SBG900 Wireless Router (DHSBG900) Logo

791 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Routers Experts


Level 3 Expert

3287 Answers


Level 2 Expert

175 Answers

Brett Duxbury
Brett Duxbury

Level 3 Expert

2733 Answers

Are you an Arris Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides