Question about HP Printers & Copiers

2 Answers

The print is not working. And in the printer's screen it says remove and check color cartridge. I need an answer soon because i need to use the printer for important bussines.

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2 Answers

My technician stated that buying a new color cartridge would solve the problem. I have my doubts.

Posted on Aug 09, 2008

I called HP tech service and got a knowledgable tech who took me through a Tap 10 procedure which reset the printer's brain. I'm okay now. I found out that the blue color in my color cartridge is a bit low. the way the dialogue chat box opened on my computer did not allow me to print the Tap 10 procedure, unfortunately.

Posted on Jul 18, 2008

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Hi i cannot print any documents ive typed with words or school information it keeps saying STATUS:TONER LOW ??


Based upon your question, which is a bit vague, you must have a laser printer. What the printer is telling you is it has insufficient toner (some incorrectly mis-state "toner" with "ink". Laser printer = Toner. Inkjet printer = ink) for the print job to occur. If you have a laser printer which prints in only black (black and white), then you can try this:
Black only: Open the toner access panel on your printer, remove the toner cartridge (it will easily pull out), and GENTLY shake the toner cartridge from side-to-side . What you're doing is allowing toner (ink?? It's more of a powder-like substance which consists of ground-up plastic) to shake evenly to the bottom of the cartridge. Then, put it back in. IMPORTANT: This will not work for long. You need to get a new toner cartridge soon!
Color: If you have a laser printer which can print in color (based upon your description, it sounds like this is NOT the case. If you have a color laser printer, it would display to you that a particular color is out of toner), then do the same thing as described above... but for EACH toner cartridge.
It still doesn't work: If this does not work, then you're out of toner (Ink... sigh). You MUST replace your toner cartridge which is out of toner. If there was another way to do it, I would tell you. When you're out, you're out.
Please let me know if you have any further questions by doing a REPLY to this answer. I'll be happy to help!

Oct 01, 2011 | Printers & Copiers

1 Answer

Change to print in greyscale


Hi,

I have some questions and something you may want to try.

did this just start happening? have you tried printing color from a different file or document to verify the problem occurs every time regardless of what is being printed?

if you have tried this then may I suggest:
--------------------------------------------------------------
at top of browser screen try
((clicking))
file
Print
Click properties button
once print menu opens click color tab
Make sure your gray scale only button is unchecked
and color or high quality is checked.
also, view your choices for color management.

You may find the answer to your problem by doing this.
If this does not work remove ink cartridges again and replace.
if it is a new cartridge make sure tape tab has been removed.
I have had customers forget to do this and it is a common mistake.

If problem still persists. buy a new color cartridge this will help determine if it was a defective cartridge or print head.

Please post your feedback and Vote if the problem as resolved as per your satisfaction.

May 20, 2010 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Only prints in grayscale


First I must agree the first solution was not proper.


I have some questions and something you may want to try.

did this just start happening? have you tried printing color from a different file or document to verify the problem occurs every time regardless of what is being printed?

if you have tried this then may I suggest:
--------------------------------------------------------------
at top of browser screen try
((clicking))
file
Print
Click properties button
once print menu opens click color tab
Make sure your gray scale only button is unchecked
and color or high quality is checked.
also, view your choices for color management.

You may find the answer to your problem by doing this.
If this does not work remove ink cartridges again and replace.
if it is a new cartridge make sure tape tab has been removed.
I have had customers forget to do this and it is a common mistake.

If problem still persists. buy a new color cartridge this will help determine if it was a defective cartridge or print head.

hope this helps .. good luck and sorry for your first answer and experience.





Mar 30, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Where do I put the replacement cartridges?? I can't see where it goes on this printer???


here is your answer this was found here in your manual if you need it heres a link with picture instructions. start on page 15

MANUAL:


Open the printer, and then press down on the print cartridge carrier levers.

Open the color cartridge foil, and then remove the cartridge from the pack.

Remove the tape from the color print cartridge, insert the cartridge in the right carrier, and then close the color
cartridge lid.

If a black print cartridge is included in the box contents, open the black cartridge foil, and then remove the
cartridge from the pack.

Note: You may need to purchase a black print cartridge separately.
14 Remove the tape from the black print cartridge, insert the cartridge in the left cartridge carrier, and then close
the cartridge carrier lid.

Close the printer, and then load plain paper

Mar 26, 2010 | Lexmark X4650 InkJet Printer

1 Answer

The alignment both vertical and horizontal are off!


Title: How to Install/Change the Print Cartridge Document ID:HO46 Back To Answers Properties 1000 Color Jetprinter 1100 Color Jetprinter 2030 Color Jetprinter 2050 Color Jetprinter 2070 Color Jetprinter 3000 Color Jetprinter 3200 Color Jetprinter 5000 Color Jetprinter 5700 Color Jetprinter 5770 Photo Jetprinter 7000 Color Jetprinter 7200 Color Jetprinter Lexmark X63 Lexmark X73 Lexmark X83 Lexmark X84 Lexmark X85 Mac OS 8.6 Mac OS 9.x.x WinWriter 100 WinWriter 150c Z11 Color Jetprinter Z12 Color Jetprinter Z22 Color Jetprinter Z25 Color Jetprinter Z31 Color Jetprinter Z32 Color Jetprinter Z34 Color Jetprinter Z35 Color Jetprinter Z42 Color Jetprinter Z45 Color Jetprinter Z45se Color Jetprinter Z51 Color Jetprinter Z52 Color Jetprinter Z65 Color JetprinterHow to install or change the print cartridge; Microsoft Windows 95; Microsoft Windows Me; Microsoft Windows 3.1x
Solution Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.

    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

  8. Click the appropriate Cartridge Installed option in the printer software.

    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.

  9. Close the front cover of the printer.

Dec 16, 2009 | Lexmark JetPrinter Z11 InkJet Color...

1 Answer

New tri-color cartridge has a problem. I can't see what.


I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color.
And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

Jul 21, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Error 1203


hi..

error 1203 means either or both cartridges have short circuited and needs replacement..

You will need to perform the following steps to find out which cartridge is defective:


1. With the printer turned ON, open the front cover and remove both cartridges from the printer.
2. Power the printer OFF and unplug the power cable for 30 seconds. Plug the power cable back in and turn ON the printer.
3. If the error message is now cleared from the printer, please perform the "Self-Test" by following the steps below:
{
1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
}

If the printer has detected a "Cartridge Missing" error, then please follow the steps given below:

1. Turn the power OFF.
2. Open the front cover.
3. Turn the power back ON. The print cartridge carrier should move to the install position located in the middle of the printer. If it does not, close and reopen the cover:
4. Reseat both cartridges in the printer and check for the error.
5. If the error still displays, then remove the color print cartridge.
6. Close the cover.
7. If there is no error indicated by flashing lights, the color cartridge has short-circuited.
8. However, if you continue to get an error, repeat steps 1-3, and then go to step 9.
9. Remove the black print cartridge and reinsert the color cartridge.
10. If there is no error indicated by flashing lights, the black cartridge has short-circuited.
11. If you continue to receive an error in both cartridge scenarios, both print cartridges have short-circuited.

Apr 23, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Cartridges


It is an issue with the print head on the ink cartridges carriage....Please check if printer is still covered under warranty and if yes then get a replacement as soon as possible ....

check here if your printer is in warranty or not,- Enter printer service tag, located at the back of the printer.

http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&l=en&s=gen

Nov 01, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Lexmark x1270 not printing in color


Is the cartridge a Lexmark cartridge or a refilled cartridge?

Remove the cartridge from the printer, take a damp paper towell and wipe the cartridge in one direction on the bottom. Is Ink coming out? If yes then put the cartridge back in the printer and try to print again. If the answer is no and the cartridge is brand new you need to return it to you point of sale and get a new one as its a bad cartridge.

If the cartridge is a refilled cartridge that is probably the problem. Lexmark printers do not support refilled cartridges.

Thanks
Catherine

Sep 08, 2008 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Use of black ink


My husband answered this for me- it takes different colors to make black, therefore it uses some of the color ink

Jan 16, 2007 | Canon Pixma iP6600D InkJet Photo Printer

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