Well it means that the system is not able to detect a proper battery adapter. Had that happen to my laptop when it was just 6 months old. Get a replacement adapter and I am sure you can solve your problem.
Note: You can test the status of the adapter from the BIOS. To do this , first reboot the system and then keep pressing the F2(in most dell laptops) till you are in the BIOS. Then look for the option that says "AC adapter". Select it and you should see a 65W adapter. If you see something like "unrecognized" then its time to get a replacement.
Try this first:
Use up the battery until the the screen would black out. Afterwards, reboot the laptop ( without using the AC adaptor) and the system will warn you of low battery - to press F1. After pressing F1, plugged the AC adaptor back and try rebooting.
If the above does not work, there is a Bios update from Dell that suppose to fix this problem.
If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b
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Yopur solution does not work. The screen went black and I tried to reboot and the sytem will not turn on. Give me another solution.
I am writing to you from another computer. What is next now.
I want another expert. The last one solution did not work .I need help or give me my $12 back.
I have to use tyhe ac to reboot. The first solution did not work. Now when I use the ac ad I get another error message " a system error shut down windows to not damage the computer. Therefore I acnnot reboot. I am using my desk top to send this message. It seems that whatever the problem is its getting worse. Please give me a solution.
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