Question about IBM ThinkPad R50e Notebook

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Cannot Install Reliance Data Card zte mc 315+ on IBM ThinkPad R50

I got a new Reliance Internet Data Card ZTE MC 315+ and tried to install on my IBM ThinkPad R 50 laptop. However after installation is over when I doubleclick the "ZTE Cdma 1x Card" Ikon on my desktop, the software does not open and I get the message "237: Message not defined" . When I installed the same software on my Friend's Compaq laptop, it installs perfectly and works fine.
Can anyone give me solution to this problem.

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  • nemozen Aug 18, 2008

    I have a ZTE MY39 3G CDMA card which is not recognized by my IBM Thinkpad X31 (running Windows XP). The MY39 Setup program says the card is not inserted, and keeps prompting me to "confirm the data card is inserted and indicator light is on". The light does come on, and the same card works on other non-IBM laptops.

    When I look at the devices under System on the thinkpad, the new device appears as a USB controller. Whereas on the laptops where it works, it appears under COM ports.

    How can I make the Thinkpad recognize the ZTE card as a device on a COM port?


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The latest datacards are manufactured for Vista ...you need a patch to pass the problem

Posted on Nov 09, 2008

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Dear, Contact customer care: Three easy contact options to access our dedicated Netconnect helpdesk:
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  2. Dial 30335555 (toll free for Reliance Network) from any landline or after adding the local area code, from any mobile. In case your city has less than an 8 digit local no., simply delete the right most digit in the given telephone no., so for a 7 digit local number, call 3033555.
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Direct Download
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