I have had this machine for a long time but was using my favorite one till it recently passed away. soooo very sad. I lost the manual and dont know where to put the milk in this one. Does the milk go to the right of the machine at the front or under the cap that looks like it goes on an oil tank?
i put water in it and the water jug part but the espresso just keeps pouring like it's making regular coffee?
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Ummn - something in your Q. seems not right. The milk is not heated directly - its only heated by the steam as it passes by (and picks up) by the milk using a venturi effect - same as a spray bottle attached to a garden hose. You say you have froth - but you can only get that if you have steam... (it does not just blow air thru to create bubbles). So froth = steam & steam = heat... so milk must be hot.
Suggest you check manual for the 'heat' settings for your expresso as this may have been changed. While this is adjustable, the milk is not.
Also always heat your cups before using them - the silver cup 'holder' at the top does a reasonable job but boiling water does far better.
i'll preface this by saying i have never used a strarbux machine, but I have used dozens of others (daily habit for 18 years now)
when are you trying to get your steam (ie before or after brewing the espresso) If you have been trying before, wait till after (if your machine does not let you turn off the espresso output then when the coffee starts to slow down (just past the peak of flow). It should take only a few seconds to steam the milk. (also the closer to the surface of the milk that the steam is released the frothier the milk will get)
There are three possible causes to milk not frothing:
1. The frothing tap is blocked: to unblock either use the cappuccino cleaner from Jura, or in 400ml of luke warm water dissolve a teaspoon of vinegar or 1/2 teaspoon of bicarb and run this liquid through the frother until completely finished (or run the cleaning program). The run about 600-800ml of water through the system. While passing the liquid through let the tap rest at froth, and milk setting for 5 seconds at a time. Repeat if necessary. To prevent this in future clean frother after 5 minute of none use.
2. The breathing nozzle is blocked, you can use the Jura Maintenance guide to see how to disassemble and clean and reassemble, but most Juras come with a spare, so replace it.
3. The machine needs to be descaled, since there is lime or scale in it.
use a little steel wire in the hole in the pipe to remove old milk residue you dont have to go to deep in the pipe 1 or 2 inch inside you have to remove the black plastic piece that goes in the milk thanks pierre
please relay on your experience realizing that you now have new steam pipe(with different holes in the end of it and different pressure) you will need to get use to them and get maximum quality of that steam pipe. my advice:
every time hold your hand in the bottom of milk container, so that you will prevent overheating which often gives the result you mentioned.
Does this happen after you make several froths or the first time you start the machine? Try removing the panarello and froth milk that way then see if this is happening too without the panarello. I found that panarellos are great as a "quick learning to froth?- but they do have the tendency to froth milk too much without heating it up ( to the temperature that you like).
I recently acquired the same model of espresso maker. I have found that you have to turn it on, and give the water time to heat up before attempting to use the steam function. If you turn on the steam knob too early, it will shoot out a stream of water, so you have to wait till the water is hot enough... probably 3 minutes or so. I'm assuming that you already know that you just place the steam spout into a mug of milk to both heat it up and create foam simultaneously.