Question about GE Microwave Ovens

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What is a FixYa thread and why can't I find it so read your response? I did get one response that it was a malfunction in teh microwave. How do I go about contacting GE for a replacement since this microwave is only 5 months old or so?

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  • GE Master
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A thread is simply a discussion subject and all its subsequent replies.

When you post, people follow up, then you can go back to the thread to read the reply and the entire discussion is there to preserve context.

When you post, always look for a check box something like "Notify me when this question changes" or "Notify me when some replies" and be sure to check it.

GE Customer Service is at http://www.geappliances.com/service_and_support/contact/

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2008

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

After a power surge, our microwave makes a loud buzzing sound when on, and we also detect a slight odor of burning rubber. what happened?


Hi and welcome to FixYa, I am Kelly
The loud buzzing your hearing is the magnetron oscillator not cycling properly. This is caused most of the time by a failure of either the High Voltage Diode/Rectifier (PN: 5304467670) or the Capacitor (PN: 5304467671)
DO NOT attempt further use as costly damage can occur.

With power off / completely removed and chassis open make sure to hold a screwdriver well back on the handle and ground across the capacitor terminals 3 times. This is to ensure you do not get shocked. Since your unit is malfunctioning I doubt there will be a charge on the capacitor but you have to be safe.

Disconnect the rectifier from the capacitor and read the resistance (ohms) across the 2 terminals. Reverse the meter leads and test it again. It should read resistance in on direction only. If you read open or shorted in both directions the Rectifier is bad. ( I think this is what has failed on your unit)

The capacitor is checked by setting the Ohm Meter on an R x 10,000 scale and probing the teminals. You should see a brief jump in resistance and then the meter drifts to infinity each time you reverse the meter leads. No jump in resistance then the capacitor has failed.
Also read each terminal to the case of the capacitor for shorts. NO shorts allowed. Any short either terminal to ground is cause for replacement. NOTE you may have to remove on set of connecting terminals from one side of the capacitor to get a good reading. Aftoer isolating the capacitor you still have readings to ground or no jump in resistance when the leads are reversed the Capacitor has failed.

The replacement parts are items 1 and 2 of this link:
http://www.searspartsdirect.com/partsdirect/part-model/Frigidaire-Parts/Microwave-Parts/Model-FPMV189KFC/1428/0123370/R1102028/00001?blt=06&prst=&shdMod=

Thanks for choosing FixYa,
Kelly


Jul 22, 2011 | Frigidaire FPMV189KF Microwave Ovens

3 Answers

My microwave is 4 years old. It stopped heating about 2 years ago. The light works, the microwave timer works, the microwave itself will turn on, but it won't heat anything. Could this be a simple part...


Hi and welcome to FixYa, I am Kelly
Often it is a simple part replacement. There are 3 parts that can cause this. The most common failure is the power diode. You remove the chassis to gain access and then make sure you hold a screwdriver and ground the large capacitor at least 3 times across the terminals. Then you can check the diode by using an ohm meter across the terminals. It should read continuity in one direction only. (reverse lead polarity) If it reads in both directions OR there is no continuity then the diode has failed. Next you test the high voltage capacitor by reversing the leads and watching each time for a jump in resistance then the meter returns to infinity. (Diode must be disconnected) No jump in resistance after reversing the test leads or constant resistance = bad capacitor. Lastly the Magnetron could have failed. You read resistance of the leads of the Magnetron with one lead disconnected. You must read resistance. No resistance = bad magnetron.

Since you did not include a model number this response assumes you have a non-inverter powered unit. If you need more specific information or have an inverter powered microwave I need a complete model number in your response so I can pass on parts sources and unit specific checks.

Thanks for choosing FixYa,
Kelly

Jan 22, 2011 | Whirlpool Microwave Ovens

1 Answer

Microwave showing figures in display but not responding to any instruction


Hi and welcome to FixYa, I am Kelly. If the figures are 888 or PF press stop / cancel, CLOCK, {enter current time) then CLOCK again. After doing this you should be able to use your microwave normally again. If this does not correct your symptoms please indicate what figures your seeing in your next response.
Thanks for choosing FixYa,
Kelly

Jan 03, 2011 | Sharp R-820B Convection/Microwave Oven

1 Answer

Is it possible to find a replacement pitcher (plastic) for an old model 600-1 Hamilton Beach blender?


Sorry to read about your problem, I hope this helps you out.

take your pitcher base to ARC or salvation army outlet.. most of them have common threads...

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

Dec 24, 2010 | Microwave Ovens

2 Answers

GE PRofile Microwave runs but no heat


This is a sure sign that the magnatron needs replaced ( This is what heats the food!) replace and all will be good again!
PLEASE rate my response to your question
Thank
You!

Jan 10, 2009 | GE JVM1870 Microwave Oven

1 Answer

My Sharp R-9h91b microwave oven stopped working


My solution is still visible here: http://www.fixya.com/support/t1083290-sharp_r_9h91b_microwave_oven

But it seems like the site is acting weird or something.

I don't have the other manual, but this repost of my answer covers it all:


Hi, I'm the guy who gave who the service manual link and the long, very detailed answer that covered just about everything that can make a microwave "dead".

You don't actually need the base service manual since this manual has everything you need to locate the parts and the part numbers, as well as the overall schematic.

The magnetron temperature fuse (ref # 1-7, original part # QFS-TA013WRE0) is located in section 3-D of the exploded view on page 25. Physically, it is clipped onto the waveguide above the magnetron and it looks like the right item in the attached drawing.

The oven thermal cutout (TCO) (ref # 1-8, original part # RTHM-A024WRE0) is located in section 2-H of the exploded view on page 25. Physically, it is located on the left side of the chassis near the convection fan assembly and it looks like the left item in the attached drawing.

The best place to order whichever of these you might need is parts is Tritronics. If the part numbers have changed, that will show up on their Web site.

The testing of these parts is simple continuity testing: With your meter on the ohms scale (and oven power unplugged of course) measure the resistance at the terminals of the thermal cutout (TCO). It should read virtually zero. If it reads high / infinity, then it's open and needs to be replaced.

You can also place a jumper or clip lead across the bad (or suspected) device and plug the oven in just long enough to see if it comes to life. Do not cook with the jumper in place, and unplug it right away, avoiding contact with any inside wires or connections.

The schematic on page 4 shows you the "order", if you will, in which the current flows. (Yes, I know it's AC). From the plug, it goes through the oven thermal cutout, then the magnetron temperatuere fuse, then the line fuse.

On that schematic, the very bold black lines show you the essential path required to get power to the board's low voltage transformer, which should result in a lit display assuming the boar dis okay.

If you need more help, please feel free to write me at prototech@usa.net.

If this is not a FixYa, I don't know what is! *grin*

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Oct 01, 2008 | Microwave Ovens

1 Answer

Microwave heats but slowly.


This is the second time I have requested assitance on this site with no response. The beginning of this thread dates back two months. Why would I ever want to pay for support when it is so poor at this level?

Jan 06, 2008 | Kenmore 63662 / 63664 / 63669 Microwave...

1 Answer

H98 code on a panasonic microwave


Go back to the manual, and read the whole thing or just look at the Chapters names, and find teh right one, and hopefully that will answer your problems.


I am a myth, a myth surround by spirit and souls.
- Myth12 [ i love blogs]!

Dec 23, 2007 | Panasonic NN-H264 Microwave Oven

1 Answer

Numbers and light, but no power


It sounds like you have a bad control unit (the circuit board). We repair controllers nationwide for $39.995 in most cases, but if a part is needed which we cannot get, then it will need a new board. That can be ordered from http://www.vancebaldwin.com If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

Mar 06, 2007 | Sanyo EM-P672W Microwave Oven

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