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Dell Inspirion D530S Video Problem

When watching videos, if I change to "full screen", the video freezes. The audio continues, but the picture freezes. Never had this problem with old computer, but just bought this one. Everything else seems fine. I'm on FiOS and regular videos are great, and downloads scream. Suggestions?

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  • TheStarsFan Jun 05, 2008

    Left off important info. This PC is running Vista Home Premium SP1. The video processor is the integrated Intel GMA 3100. Hopefully that's enough info.

  • TheStarsFan Jun 05, 2008

    DSCE - Is that strictly for Windows Media Player? The videos I'm talking about are on-line. Most recently, trying to watch a video on launch.com.

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Try installing a codec which will help you play the video using media player from
http://filehippo.com/download_klite_codec_pack/

or else install a media player, VLC media player from
http://filehippo.com/download_vlc/

Posted on Jun 05, 2008

  • Rahil Kamra
    Rahil Kamra Jun 05, 2008

    make sure adobe flash player or macromedia flash player is installed on your system

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Update ur graphic card .

Posted on Jun 05, 2008

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I think I already answered this question but here it is again. Your problem while watching cable tv sounds like a bad tuner with little or no adjacent channel rejection. The problem with the DVD and I think to some extent the cable sounds like a video processing problem. This unit has digital video circuits and could easily cause the problem you describe. The easiest and probably the cheapest solution would be to replace the board with a refurbed unit. Two companies which sell refurbed boards are PTS Electronics, Bloomington, IN (www.ptsinc.com) and Tri-State Module, Evansville, IN (www.tristatemodule.com). Good luck.

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