Question about Gateway 835GM (835GH) PC Desktop

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No video installed video card and worked ok . now its gone south???

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You might try removing video card clean contacts and reinstall see if this helps.

Posted on Jun 05, 2008

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The monutor and keyboard not working and the code error is 2 4


Guest,
The diagnostic error code 2,4 on the Optiplex GX 620 represents a Video subsystem configuration or failure. This means that the video card in the system has gone bad. If you have an on board video card that you are using then you will need to either get the motherboard replaced or add a discrete card into one of the available MB slots. If your system currently has a discrete card installed try reseatting it in the slot. If that does not resolve the issue replace the video card.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Mar 03, 2014 | Dell OptiPlex GX620 PC Desktop

1 Answer

Fix on board vga


On board video is a problem when it goes south. Probably easiest solution would be to install a video card in an open slot and move on. Have done this in the past and kept old box running for a while. VGA video cards can be found for cheap, depending on what you want for display and speed.
Hope this helps.

Oct 07, 2012 | HP Compaq Presario SR2020NX PC Desktop

2 Answers

My desk top is turning from a white screen to pink


What operating system do you have? If it is vista or 7 and you just put in new updates, that might be a problem. If you installed a new game or hooked up a new piece of hardware also.
For some unknown reason, V and7 have vidoe issues. Check if there is a new driver for your video card installed or there is a new update for it. Just go to microsoft update and check recent doownloads. Also go to your manufacturer and check for updates.
If there was something new installed, (hardware) go to your control panel and uninstall the software for it.
Check your connections on the display, and setting on the monitor itself.
Other than that, eihter the video card or the monitor might have gone south, and in that case, buy a new one.
If you have an old monitor kicking around, hook that up first. Thats the easyist wayto the root of the problem .
Remember, to always restart your comp everytime you change any software, either installing or uninstalling somthing.
cheers and good luck

Nov 30, 2010 | Everex DESKTOP PC EVEREX | GPC TC2502 RTL

1 Answer

The gateway light lights up on the front but nothing will come up on the screen


If the computer turns on then it's usually the video thats gone bad. If it's onbaord video then the you need to install a video card.

If that doesn't work then try swapping out the RAM. One of the chips may have gone bad.

Do you hear any beeps when the machine turns on?

Jun 16, 2010 | Gateway ONE GZ7108 All-in-One Desktop PC

1 Answer

Powers up....no video....hard drive indicator stays on


If you have already gone into the BIOS settings and made sure it is set to power up with your internal video card then simply try installing a new card in the PCI slot. When booting with a new card (or known good used card) you should get an image on your monitor that will prove your system is ok and you just needed a video card. If that works your onboard Chip was bad. Before you start any of these checks go into your BIOS settings and set up the default settings just in case since there are setting related to amount of shared memory for onboard video that could stop you from getting any picture at all.

Jun 07, 2010 | E-Machines eMachines Desktop PC

1 Answer

No video on new Gigabyte GA-MA770-DS3 motherboard


There are a couple things that you need to look at. The first is your power supply. I've had computers seeming to run fine with no video. Turned out to be bad power supplies.
Does your video card require a power connection? Many high-end video cards need an external power connection. If the card has a power connection, use it.
Have you gone in and checked the cmos settings? What does it say (if anything) for the default video?
Now remove all connections to drives (hard drive and CD and try for video. Try it.
Next, if possible, swap out memory.
After you've tried everything (including maybe burning incense), time to try a new motherboard.

May 27, 2009 | Gigabyte PC Desktops

1 Answer

Compaq pressario whenI turn it on, monitor goes immediately to power saver mode and I can't get it to work


Sound like maybe video card has gone bad. You can get a cheapo video card at your local pc guys for around 20-30 bucks. If you install the card and hook up cable it will override the bad card (might be on motherboard) and should work

Jan 24, 2009 | PC Desktops

1 Answer

No green color on display. All updated drivers and monitor is good


If all drivers are updated and you are positive monitor is ok then it must be the connection in between (video cable) or there is a slight chance the video card is gone bad.


I would try a new video cable first

Try reseating the video card in the slot on the board (take it out and put it back in)

Try the monitor on a different PC if possible with the same cable you are using on yours.

If monitor works fine on different pc and cable is good then also try different video card if possible (even if yours is not old) I’ve seen new cards suddenly have problems for various reasons everything from video cable had a little to much tension on it and the solder connections on the video card came loose all the way to the card just decided to quit working from some sort of defect so I wouldn’t rule out the possibility.

But the most common reason for the problem your having is usually loose connection on back of monitor or PC or bad video cable.

Dec 06, 2008 | PC Desktops

1 Answer

Monitor on laptop rolling screen syatem check says monitor is fine


Hi gooby,

Video card - reseat card and boot to see if fixed or has gone bad. If your video card is integrated, then the system board needs replacing.

Monitor screen - need to replace.

One thing you can try is to re-install the video drivers. If this does not work, then the only thing that can be done is replacing the parts formentioned.

Jul 25, 2008 | Gateway PC Desktops

1 Answer

My laptop has a faint light blue shadow appearing to the right of any black to white high contrast image or any plain black text. Is it a heat problem with my video card or is my monitor about to fail?


early warning that video is going south. could be video chip or the screen itself. happen with any other card? YOu might consider re installing the video drivers

Apr 25, 2008 | PC Desktops

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