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you need to do a scan disc in tools for the hard drive. it need to be set to auto fix and it will then say it will start on next startup. shut down and restart and just leave it to do its stuff. it should fix it. failing that you need a system monitor system installed like winfix that can detect windows faults and fix them.
First of all press ALT+CTRL+DEL and start Task Manager, there is probably some application (or other process) that is not reponding. You can kill them to let the shutdown continue, and know what is causing the problem and maybe find an update for it.
Also this means that your computer has not been rebooted properly since the installation of important system updates. If you have "Automatic Updates" scheduled on your machine, these updates could have downloaded and installed without your knowledge. To fix this issue, let the updates finish installing, reboot and then shut down your computer as normal.
Click "Windows Update." Click "Install Updates" to begin the installation of any updates that have been downloaded to your Compaq Presario. When the "Restart Now" button becomes available, click it once. Your Compaq Presario will shut down Windows, finish installing the updates and then reboot your computer.
Click "Shut Down." Because the updates have finished installing and have been installed properly, your Compaq Presario will now shut down normally and will not immediately boot back up.
can you check if the driver is properly installed?
- go to start, point to computer, right click then click manage, click device manager and see whether you have an exclamation mark or "X" sign on one of your devices. if yes, you need to un-install first the driver, restart machine, re-install the driver properly.
Remove your cpu/gpu heatsink, apply a ermal bonding, this will prevent shut off because of cpu/gpu overheating(chipset detects temperature faulty in the firsts seconds of operating your laptop), if this didnt resolve your problem, naybe and issue with your Mobo.
Start your computer and goto safemode and enter intot the windows and right click the my computer icon and goto properties and Hardware tab and device manager in that see the usb driver is correctly installed and if not installed correctly .reinstall the usb driver and before that dont connect the any pendive and usb hard drive in the usb port and reboot it. try it and inform to fixya.com if it porb continues bye.
Go to control panel. Power options and there u can see hibernate. enable hibernate and click apply. and come out and go for shut down and there u can see stand by shutdown and restart. then press shift button on keyboard the standby turn on to hibernate. then click hibernate it will shut down the entire system within 10 to 15 Sec try this. and Mail me on this mail ID