Question about IP Phones

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Avaya IP 400 Digital Station

After a storm my 1p 400 nstation light was blinking green and red. I powered system off. Half of the office has no phone service

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  • jrichter Aug 05, 2008

    Had an Electrical storm and lost our IP 400 Digital Station. Lost half of our phones when it went out.

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An Avaya Technican informed me that you will have to reset the entire phone switch by power cycling them down.

1st Unplug the power from the Base Device, then all the switches consecutively.

Then to power them back up, start from the last switch up to the Base Device which should be last.

This should reset the switch, otherwise that particular module is defective.

Posted on Jun 02, 2010

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Lost half of the phones on system, recieved a refurbed blade unit, plugged it in and still do not have the whole system

Posted on Nov 21, 2008

You might have to DTE the Unit. If you dont know what that is, call a pro.....

Posted on Jun 13, 2008

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