Question about Brother IntelliFAX 1270E Plain Paper Fax

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Brother Intellifax 1270: Cannot send or receive faxes. Copier OK.

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  • njsdg Jun 05, 2008

    The Model number is 1270 not 1270e.

  • njsdg Jun 05, 2008

    I will try your suggestion and reply in 20 minutes.

  • njsdg Jun 05, 2008

    Tried the reset as suggested above and that did not solve the problem

  • njsdg Jun 05, 2008

    I don't know how to check for a short circuit.

  • njsdg Jun 05, 2008

    I haven't had a response from you in over one hour.

  • njsdg Jun 05, 2008

    It's 1:52 PM on the east coast and now over 2 1/2 hours since you've contacted me. You promised quick response time. njsdg@comcast.net Bob Estrin

  • njsdg Jun 05, 2008

    The suggestion from guide2u DID NOT solve the problem. Please recontact me. Thank You.

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There may be connections left inside the fax machine or there may be short circuit due to high power so check that also

Posted on Jun 05, 2008

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Try to reset as below,
turn off, remove any power supply including remove the plug from the main socket, remove any data cable/phone cable as well.
Leave it for about 20 minute and turn it on again....

Posted on Jun 05, 2008

  • SS s
    SS s Jun 07, 2008

    Have you check your phone line? please let me know if you are using VOIP...

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I NEED A MAUAL FOR BROTHER INTELLIFAX 1270


You can go to WWW.Brother-USA.com and under downloads, put in the model, and download it for free to your pc from there. Hope this helped!

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have you tried connecting it to another telephone line, also try replacing the fax lead

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There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf

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Plug a regular phone into the wall jack to verify that you have a dial tone.

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I called customer service and they helped me. It works now. Thank you for your help.

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Recieve but not send


Is your handset plugged in the right hole. Customers occasionally plug the handset in the hole marked ext.

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