Question about HP Officejet 5610 All-In-One InkJet Printer

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Printing problem My printer is 5610 all in one series The can,t print a colour picture, colour letter, colour bills etcc. When we apply the print command for B/W letter it will print very clear and there were no proble. But when we give a command for a colour picture, bills etc. the printer start to print half portion of the page and the moving ink catridge stopped automattically. I call the customer care. and do a lot. I instanlled & reinstalled the software which i got from the printer. The printer we have purchsed on 09.04.08. The cusomer care person ask me to instal the printer with another computer. I do the same. but no benefit. the same problem arise. I download the software from you website and installed. but no advancge the problem is sort out at all. Kindly help me to solve the problem as early aspossible. Regards, Joe E-Mail: amchros@airtelmail.in

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I update firmware now the printer is working

Posted on Jun 16, 2008

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Hi ,
if u face this problem continuously please check u r printer with new print cartridges if the problem get same please use blew link for u r printer firmware to update it

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&lang=en&cc=us&y=3&x=3

if u install all printer drivers then select u r OS in above link
after Os selection u get all utilities for printer .go in update ---->& select "Critical update to correct diagnostic performance"
Download this patch & install this patch when u r printer in online
It should be working .....

If this information is useful for u please Rate me........

Posted on Jun 16, 2008

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