Question about HP OfficeJet d145 InkJet Printer

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Fax does't work with cable connection

Fax doesn't send or recieve now that I'm connected to cable phone sysyem. Sending green light goes on but no dial tone and then it starts ringing but not really connect to the other phone the other end isnot receiving. I believe the d145 not compatable with phone system. Fax was made in 2002.

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  • laurawm Jul 24, 2008

    Since installing cable phone service my fax will not send. I get a dial tone, imput the receiving number, but it just beeps and never connects. Help!

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I have the same problem with my HP Photosmart 2600 and Vonage. Maybe it's the phone service...

Posted on Aug 28, 2008

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1 Answer

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Hi my machine wont send or recieve a fax despite being properly connected. printing from computer is fine. has worked fine up until today


Hi check the following article to from HP
Problems with sending and receiving FAX

HP FAX ISSUES


Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.

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send comment/feedback fo furthere troubleshooting...

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