Question about HP OfficeJet d145 InkJet Printer

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Fax does't work with cable connection

Fax doesn't send or recieve now that I'm connected to cable phone sysyem. Sending green light goes on but no dial tone and then it starts ringing but not really connect to the other phone the other end isnot receiving. I believe the d145 not compatable with phone system. Fax was made in 2002.

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  • laurawm Jul 24, 2008

    Since installing cable phone service my fax will not send. I get a dial tone, imput the receiving number, but it just beeps and never connects. Help!

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I have the same problem with my HP Photosmart 2600 and Vonage. Maybe it's the phone service...

Posted on Aug 28, 2008

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Posted on Jan 02, 2017

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MY LEXMARK X125 STOPPED RECIEVING AND SENDING FAXES. IT HAS ITS OWN LINE NOT CONNECTED TO COMPUTER. ALSO MY SPEAKER DIAL TONE IS NOT WORKING. WHEN CHECKING MY DRPD WONT SET UP EITHER. THIS JUST HAPPENED 2...


Hello. If everything else is working, printing and copying, unplug the printer from the power source. Check the telephone line from your phone company by unplugging the fax machine from the wall jack where it is connected to. Plug a telephone device straight to that wall jack and check for a dial tone. If there's no dial tone, contact your phone company. If there is, plug the fax machine back to that wall jack. You can also try replacing the telephone cable with a another known working cable. Plug the printer back to the power source. Check again. Hope this helps.

Mar 23, 2010 | Lexmark X125 All-In-One InkJet Printer

1 Answer

When ever i recieved fax its gives me fax remote error after 15 20 min it prints


Hi. You may be having a problem with the quality of connection. Check telephone cable for any physical defects. Try to plug printer in a different phone jack in the wall. Try to call your phone company to have the line checked, maybe they can do something to increase the quality of signal. Make sure that you already registered the user information like your fax name and your fax number in the fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Your Fax Name or Your Fax Number. You can also decrease the transmission speed of your fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Max Send Speed > change the speed to 9600 bps > hit check to save settings. Hope this helps.

Mar 14, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Hi my machine wont send or recieve a fax despite being properly connected. printing from computer is fine. has worked fine up until today


Hi check the following article to from HP
Problems with sending and receiving FAX

HP FAX ISSUES


Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.

Jan 05, 2010 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

My fax machine is not sending faxes but will recieve faxes it copies the pages to send then dials but once it connects it drops the call and gives a error message on the screen then tries to redial a...


Reset all settings of fax to factory defaults.
For that press menu button of printer and enter in fax settings reset all settings to defaults.
Then restart printer.
Also change phone line cable Then check.
My chat session is disconnected because of power failure .
Let me know if you need further assistance.Thanks.

Nov 20, 2009 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Can dial out and receive incoming calls but will


Are you connected to a VOIP line for your fax?
A VOIP line can come from a company like Vonage or your local cable co.

If so:

Unfortunatly, faxing over VOIP (Internet) is not always successful. You might want to talk to your VOIP provider if they have a solution.

If not:

Are you trying with the same fax to send and recieve? Some traditional fax machines have probles connecting to fax modems, which is what you have in an Office Jet.
Try having someone else send you a fax and try sending to another number. Otherwise, you might have a defective fax modem.

Nov 07, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

I can not send or recieve faxes. Ran fax test


Cox Cable is pretty much the same as comcast's and vonage's services. HP fax machines have had HUGE compatibility issues with those types of services, and may be that they did something to their service that caused your fax to stop working.....

Other than that call HP and see if they have any troubleshooting or Diagnostics that you can run, but I ran in to these problems with HP faxes all the time while installing comcast phone service, never knew WHY it didn't work, just that HP doesn't work on that type of service.....at least certain models...Also maybe call COX and see if they did anything recently that could cause it to stop working....

Jun 25, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

3 Answers

Everything works fine except receiving a fax.


Check the answer mode, you should easily be able to see it in the display when in idle mode.
The CD is not needed for the machine to perform actions not requiring a computer, e.g. sending/recieving faxes.
Also, check the phone cable connection so that it's connected to the LINE outlet, and not the EXT one. Connecting it to the wrong contact would still make the machine ring (as it detects the "call" on the line) but unable to lift the call since the modem communicates only through the LINE port.

You could troubleshoot by letting the machine be alone on the line to see if it can send and/or recieve faxes.

Jun 03, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Unable to send/recieve with my Samsung SF 565P fax


Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.

Apr 22, 2009 | Samsung SF-565P All-In-One Laser Printer

1 Answer

Setting up fax with modem


try to used the two conductor cable that came with the printer itself.
- at the same time ask for a filter from your phone provider
- the printer should be direclty connected to the phone walljack
- if you have all this kind of set-up you will be able to recieved faxes now..

send comment/feedback fo furthere troubleshooting...

Aug 30, 2008 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

Sendidng a fax


I have been sending and receiving faxes for over a year on my Lexmark X6100 printer. Now whenever I try to send a fax it will say it is sending the pages but then waits for a redial. After doing the same thing a second time it will print out "remote fax error"

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