I dropped my phone now it's completely black the touch buttons light up but the screen don't work at all and can't see anything how do I fix it. Also will I lose everything on it if I fix it
Could you pls provide more specific info about your phone, such as the phone make/model, provider, even region, whether the phone is under warranty etc. It seems the internal hardware is ok, but screen is having damage. Did you try making/receiving a call (if possible) to see whether all those function. If you could, a screen replacement might do the trick. If you are savvy enough, just google "your phone model no" + screen replacing ( or assembly) and you can buy most screens on ebay.
I asked for your provider & region because, I or somebody else could offer an advice regarding your carrier phone replacement policy. It doesn't hurt to give them a call and inquiring the possibilities of getting a new phone too.
Feb 27, 2013 |