Question about HP Officejet J5780 All-In-One InkJet Printer

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HP J5780 All in one printer

When copying using the automatic paper feeder, the copies come out with a solid black line down one side of the page. When I put the page to be copied directly on to the glass and don't use the feeder, the copies come out fine. How can I cure this? Thank you.

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  • Anonymous Mar 31, 2014

    Copies are all black. Printer works great when receiving doc from computer. Put paper on glass or feeder output is solid black

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When i try to make a copy, it printing out just only whole page black color even ,I put color button.Why.

Posted on Nov 29, 2008

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Once try to make a scan and if we are getting line even while scanning. Then perform the steps given in the below webpage.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01129408&cc=us&lc=en&dlc=en&product=3301296
Directly go to step three and then try to make a copy.

If the issue still persists then power cycle the all-in-one.

  1. Turn the product off.
  2. Unplug the power cord from the product.
  3. Wait 30 seconds, and then reconnect the power cord to the product.
  4. Turn the product on.
  5. Make a color copy by pressing the Start Copy Color button on the control panel.
Now try to make a copy and check for the result. If the issue still persists then reset the all-in-one.

  1. Unplug the power cord from the product.
  2. Press and hold # and 6 while plugging in the power cord.
  3. Make a color copy of any document by pressing the Start Copy Color button on the control panel.


Posted on Jun 05, 2008

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bye

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