Question about Dell Inspiron 8500 Notebook

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Dell 8500 loading issue

I have a dell inspiron 8500, it crashed on me, now it wont even load up.
all the lock key leds will flash, power button will come on, then thats it.
if press the power button, it will just turn off.

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  • Expert
  • 191 Answers

I let you know one simple thing
run a diagnostics
turn off your system
press and hold Fn key ,power on the system, leave fn key
it will start running a hard drive diagnostic

i will be able to help you out in the best possible way if you provide me with an error code
and if you don't get any error and all tests pass
then you have to take the system back to day one or use Operating system cd to reinstall the operating system

provide me the service tag for your system
your system's service tag located at the bottom pannel of your system, turn it upside down you will find a bar coded sticker which has a 7 digit alphanumeric number

i'will be able to provide you links and instructions to reinstall operating system and can provide you links for drivers to be downloaded and installed.

Posted on Jun 07, 2008

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  • Dell Master
  • 1,183 Answers

Hi,
The symptom that you have written suggest it to be a motherboard failure. To determine the same, follow the steps in the link below
http://tinyurl.com/6ccrbx

Thanks
Mandeep

Posted on Jun 05, 2008

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Posted on Jan 02, 2017

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