Question about Acer TravelMate 4230-6499 Notebook

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ORbiCam Aspire 5672 - says it is unplugged

Yes I have an Acer Aspire 5672 WLMi and I have the same problem with my OrbiCam, it says it is unplugged or disconnected and I have tried to do the device manager thing, but there is no OrbiCam or any other type of Camera device to suggest a web cam in the Device Manager. So there's no point to going there.

Any help would be greatly appreciated!!!

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  • Anonymous Jan 21, 2009

    I had the same problem...
    thought I could uninstall , then reinstall the orbicam.
    I only read this whole thing after I uninstalled it..
    So i still tried it. But don't know if it made any difference...

    Anybody know how I can reinstall Orbicam??

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I SOLVED THE PROBLEM! ;P

Sorry about my english, I'm from Poland...

My laptop is Acer Aspire 5672, which I bought 2 years ago in US. I had the same problem whith Acer's camera and I was searching internet all the time to fix it, but I didnt find any answers - only questions as yours ;)

Notice, when you move the camera sometimes you hear the noise of plugging the device. Try to use your imagination - THAT PROBLEM IS NOT CONNECTED WITH SOME SOFTWARE ISSUES!!!!!! It's internally in your camera - simple, when you open it (first you have to unscrew off the frame around the screen carefully) you will see that its not propely connected and the plug inside is loose!!!!!!). It's because the cable from 'internal usb' to your camera is very tight. Try to slacken the cable, propely plug the camera and... THAT'S IT!! IT REALLY WORKS!!!

my e-mail: antistar[at]o2.pl

Posted on Sep 09, 2008

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Anyone still having this problem out there, ive found a solution. I have the 5672 wlmi and my orbicam was not even detected. I simply took the plastic piece around my power button off. It goes the length of the keyboard. Well i then unplugged the camera plug, and plugged it back in. (had to do it twice) I then was able to detect the camera again, and reinstall the updated drivers.

If you need to find out which plug is the cam, pull the plastic ring around the monitor off, and follow the wire from the cam down to near the power button.

Posted on Sep 09, 2009

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I follow the instructions from the Polish guy. My camera was not umpluged but somehow it was not detected on the boot so to plug and unplug is enought and now it worked.
How>
Open the frame, then take out the cage where the camera is.. there is a screw in the right side of the camera. Then you should already be able to take the black cage in you hand. Then with your nails or softly with a screwdriver open the black cage where the camera is located. Unplug the cable/connector and put it again. Now my XP auto detected it.

Posted on Nov 20, 2008

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Sounds like you are missing the driver.

Look on the Company site under drivers and downloads. You will have to put it your model first. After you find your product you will find the drivers and more.

After you download the driver you might have to put it in a folder for it to be stored in. After you put it in a folder, unzip it in that folder and it should have an .exe file. Click on this and it should do the install. If it does not do your install you can go to the Device manager and click on the device and tell it to install or upgrade the driver. Then you will need to direct it to the folder where you have the unzipped file. This should correct your problem. I am sorry that it took this long to get you an answer. I just started working on this site recently and your question just got in my cue. I have no control over how that works. You can click on my name from now on and I will do my best to answer your question within a day.
I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya. I did more than try; I sent you exactly to where you could get the driver and explained how to install it.

Posted on Jun 05, 2008

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    Rate this as a Fixya if it is fixed.



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I followed the directions from adrianadrian. Took out the black frame around the screen, took out the webcam, unplugged the cable/connector to the webcam and it still does not auto-detect, shows it as unplugged. I have a feeling it is lose from the other end, but can't seem to figure out where that goes. Could someone help me locate that cable please? Thanks.

Posted on Feb 21, 2010

Is possible that the camera has come unplugged internally. This means the camera was rotated the wrong direction. When using the camera you will notice that it rotats easily one direction but not the other. Do not force it to turn the wrong direction, it can unplug it internally or break it. try opening it up and checking the cables

Posted on Jun 22, 2008

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