Question about Whirlpool GS6NBEXR Side by Side Refrigerator
Ice maker works. Tries to dispense but flapper door does not open. If I pull it open the ice will fall out. Otherwise it just sits there.
Unless you are handy with electronics, you will need to call for service as this is due to the plunger actuator being defective. As a precautionary measure, you can try removing the plastic cover at the top corner of the freezer door and make sure that the cables under this cover are intact and snapped together snugly. If they are, try running a self test by holding the Power Freeze AND Lighting buttons simultaneously for 8+ seconds until you hear the ding-dong sound. The test runs for about 20-30 secs and any obvious issues are revealed with a set of lights flashing. You can decipher any errors using the chart posted at the rear of the unit. If none of these provide any help, try disconnecting the unit from the wall plug for approx 5 minutes and plug back in and re-run the self test. If you are lucky, it will return to normal. If not, you are in the same boat I was and will need service. Mine was under warranty and I truly hope yours is too...
Posted on Sep 26, 2013
The flapper door appears to be broken. how can it be repaired?
Posted on Nov 29, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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