Question about Maytag Neptune MAH5500B Front Load Washer

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Removal of front assembly (Maytag MAH6500AWW)

Sometimes during the spin cycle it sounds like there is a loose screw bouncing around. I took off the back access panel and ran a spin cycle with nothing in the drum... and no sounds created. Next, I threw two pair of jeans in the drum and started a spin cycle and within a few minutes the loose screw sounds returned. It happen randomly, but it sounds very bad when it does happen. Any clue how to address this problem? (rjs 6/4/08)

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I had someone tell me that there could be a stone, small toy, or something like that and that item may be caught between the inner and outer tubs. How hard is it to take the front off and get to the area between the two tubs? (rjs6/4/08)

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Remove the front ,everything thats in front of the tub.Remove the fins attached inside of tub ,remove any bolt you see .Remove the tub

Posted on Jun 05, 2008

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My Maytag Neptune washing machine mod# MAH6500AWW displays an error message (Lr) after the wash cycle and will not rinse & spin. How can I diagnose the problem and fix it?


WASHER WILL NOT RINSE:
If your washer doesn't go through the washer rinse cycle, the most likely cause is the water valve. What happens is the water valve will stop letting cold water into the washer; therefore, once the washer gets to rinse it will either stop or not do anything during the whole rinse cycle.
This is because when you selected your water temperature, you selected warm/cold or hot/cold. The hot water came in and you didn't notice any problems. When it got to rinse, the cold water the cold water won't come in. Therefore, the washer does nothing.
To check the water valve, first cut the water off and remove the hoses off the back of the washer. Then one at a time point the hoses inside the washer tub and turn the water back on. If you don't have good water pressure, turn the water back off and remove the strainer that should be in one end of the hose. Inspect the strainer to see if it is stopped up, clean it and reinstall it. Now repeat this test. If you have good water pressure now, reinstall hose and your problem is fixed.
If you still don't have good water pressure, the problem is in your house plumbing and you need to call a plumber. If you had good water pressure the first time you performed the test, the water valve is bad and needs replacing.
TIMER
If your washer doesn't go through the washer rinse cycle the timer may be the problem. Sometimes the timer gets stuck in the middle of the cycle or won't turn at all. If the washer runs, but the timer doesn't turn, the timer is bad and needs replacing.
Do you have anti-flood hoses leading to the machine. If you do there is probably a loose tube in the back causing a small leak. When the hoses detect that water is still flowing after a certain amount of time due to the leak it shuts down and causes the machine to turn off during the rinse/spin cycle

No spin, or lite spin try these:

Using a multi meter check for continuity the door switch, which when bad may not allow agitation or spin. The lid switch assembly can fail either mechanically or electrically.

Check the clutch, brake assembly and transmission, one way to check for slipping is to get under the machine after a spin cycle ( this is if u get a lil spin but not much leaving clothes still wet) mix in a spray bottle a lil water and some dish detergent, then spray it on the clutch assembly ( the metal round pc. Connected to the tranny) if it sizzles and steams up then u know its bad and slipping. Another way to check clutch if u get no spin at all? Is to take it out and use ur hand to try and turn the inner spring assembly pushing it around the inside? If its very easy, it BAD should be hard to push by hand.


Next check the motor coupler which engages the tub and tranny to the motor. ( if its bad u usually get no wash or spin or very little of either)

Next check for a loose, worn or broken belt if belt driven.

On some front load models u may need to check the STATOR assembly.
The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Sometimes a no spin machine can be due to a plugged waterpump hose or obstructed water pump propeller. Check these by eye and hand.







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Sounds like a loose screw/bolt/nut during the spin cycle


Hi,
There is nothing wrong with your machine. Don'f bother with the sound , You said you threw 2 pair of jeans, so its bottons are causing the sound against the drum during cycle. Finished your laundry and worry no more. To make sure, throw some another clothing asides form jeans, like shirts, and feel the normal silent of your machine.

Good Luck,
Eriez

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Maytag washer bangs during spin cycle


chances are you had a blockage in the pump and it tried to spin with the water still in the drum. check the bottom hose and filter for blockages so it does not occur again.

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