Question about HP Photosmart 3310 Printer

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Photosmart hp 3310xi - ink failure???

Hi there,
Need help with my printer...apparently, on the lcd screen,there is a message that says...Ink system failure! ...Ink system has failed.Unable to copy,receive faxes,or print.Refer to printer documentation.Error:0xc19a0023
If you can help,would appreciate it ,very much.
If you need additional info...let me know!
Thanks,
Marjan

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  • 93 Answers

Perform the steps given in the below webpage and if the issue persists then contact HP.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=in&lc=en&dlc=en&product=439491#top

Posted on Jun 05, 2008

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How do I fix ink system failure error message on a hp photosmart c8180 even though I have replaced all cartridges. Need to rest the system any ideas?


i love google.... usually:

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-C8180-Ink-System-Failure-Error-0xc-18a0005/td-p/331285

Jun 24, 2014 | United Stationers HP Photosmart C8180...

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Message 0xc05d1281 message is continually displayed. Have tried all the suggestions on website by other users. Possibly small piece of paper jammed as problem started once paper jammed. Can you tell me how...


Hi there 0xc05d1281 Problems

The "Ink System Failure" error is causes by air in the ink feed tubes.
I hope this helps, If so please rate our solution.
Please perform the following steps in order:
1. Press and hold the “*” key.
2. Press the “#” key and release both keys.
3. Display should say “Enter Special Key Combo”
4. Press and release in sequence the “1”, “2” and “3” buttons.
5. Screen should say "support" R0631M"
6. Press and release the right arrow button until the display says “System Configuration Menu”.
7. Press and release the “OK” button.
8. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
9. Press and release the “OK” button.
10. Display should say “Hardware failure status: Clear. Press OK to clear”.
11. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
12. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
13. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
14. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
15. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
16. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

You should be back up and running.

Click LINK= http://www.4all2sell.com/pdf/http://www.4all2sell.com/pdf/HP-photosmart-3300-3310-3310xi-3313-Manual.pdf


You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time.

Feb 16, 2010 | HP Photosmart 3310 Printer

1 Answer

HP 8250 Photosmart printer that displays "system ink failure"


Try changing the ink cartridges.

If you installed the "HP Support Toolkit" software from the CD-ROM that came with the printer, use this Toolkit to "run a cleaning cycle".
It can print a "test" page, to show you which colours _do_ work, and which do _not_ work.

If all else fails, then find a qualified printer technician.

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My HP Photosmart C5180 printer keeps coming up with an error message 'Ink System Failure. Does anybody know what is needed to solve the problem.


Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

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1 Answer

Error message: ink device failure oxc18a0506


Perform the following on your printer http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

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Not sure how to help you. Ink failure I would think is cartridge failure. Are you original virgin cartridges or refills? I need the actual error message that the printer is giving.

Nov 14, 2008 | HP Photosmart C5180 All-In-One InkJet...

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HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306


I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

2 Answers

Ink failure


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Re-Install the ink cartridges when prompted.


If this doesnt work then apparently the controller for the inkjets is bad. you would be best served to take it back under warranty or replace the printer

Jun 13, 2008 | HP Photosmart 3310 Printer

1 Answer

Photosmart hp 3310xi - ink failure???


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Re-Install the ink cartridges when prompted.


If this doesnt work then apparently the controller for the inkjets is bad. you would be best served to take it back under warranty or replace the printer.

Jun 05, 2008 | HP Photosmart 3310 Printer

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