Question about Geha Primo 3900 HS Shredder
GEHA Primo 3900 HS Level 6.
The maximim number of pages this shredder will do at one time is one; it will run for several minutes then shut down. It doesn't even act like a clog where a clog would run the teeth backwards.
Run the shredder in "Reverse" mode for 15 seconds.
Oil the cutting head thoroughly as this is a High Security shredder.
Test it at 4-5 sheets.
They always overrate the capacity but if you want to keep it operating, shred 3-5 sheets max.
Running for serveral minutes could be due to dirty optic sensors. Unplug the shredder, remove the top (2 screw underneath front and 2 in back). Remove the sensors (they have a little pushbutton tab) and clean thoroughly with a soft cloth. Re-insert the sensors ensuring they lock in place, reset the top cover and test.
Posted on Feb 23, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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