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#1. you will need to install Motorola phone tools on the laptop.You can get it from www.modmymoto.com. #2. Load the software ,then with a usb cable connect your phone to the laptop.your laptop will reconise it and load the proper drivers from phone tools software. #3.Go into the multimedia manager in phone tools and you'll see the pictures on your phone and on your computer and you will have the opportunity to transfer back and forth.The same goes for ring tones and music and videos..Hope this helps.If you have trouble finding Motorola phone tools on modmymoto you can contact www.phoenixtec.ca fill out there contact form with what you need they will happily send you a link to phone tools.