Question about SanDisk Sansa e200 MP3 Player
Been working for hours on this. I have mastered recovery mode, reformatted, downloaded new firmware (like three times). I have tried every fix I could find on this board, same think keeps happening. After following all the above steps, it lights up to the screen where you chose a language, but if you press any button, it goes black again. Sometimes I get the "connected" screen shot too, so I know the screen can work. Then nothing. Is this mp3 player just shot?
Did you try downloading the Sansa Recovery Tool from Sandisk's website?
Are you running Vista? Check Sandisk's website for Vista-compatible software.
Also, does the computer recognize the player as an MTP device, or a USB Mass Storage device (or neither)? If the player will allow you, go in and switch modes in the settings to MTP device.
This could be a definite hardware issue. Only way to be sure is to get that specfic player replaced (try the store first, the manufacturer second for the replacement), and try again with a new one. If the new one does the same thing, then there is a problem with your PC configuration. If the new one works, then you know the old one had a hardware defect.
-Tha Mp3 Doctor
Posted on Jun 11, 2008
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