Question about Insignia Pilot MP3 Player

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Screen will randomly change positions and sometimes turn black

I enjoy this mp3 player alot but sometimes the screen will change positions and overlap itself. Very hard to explain what happens in detail. And some other times when the backlight fades I turn the rotation wheel and the screen goes completly black. The backlight is still on and all controll is still functional(pause play ect...) but every pixel is dead black. Already tried full reset, soft reset. pulling battery works but only for a little while untill it happens again. Sometimes if I leave it alone black or overlapping and the backlight turns off and I wait for the screen to totally turn off I turn the wheel and everythings back to normal. I think its a software problem. anyone got any help?

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Reset by holding in power slide for 10 seconds.
There are no firmware upgrades available from website. They suggest that you call the Geek Squad.

Posted on Jul 06, 2008

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1 Answer

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