I dropped my camera while taking a picture..and now it's not working it gives me a white screen and says Lens Error 122, .....something. how can i fix it
i dropped my camera and it banged on the side of the table and now the top part of the lens is pushed in while the bottom is out further. when i turn thecamera on or off the lens doesn't move, and the screen is black. what do i do?!
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Re: lens error 122
From your description you should most likely have your camera looked at by an authorized service technician and get and estimate on a repair done. The manufacturer usually has a list of authorized service technicians in your local area, or you could try looking in the yellow pages. I hope this helps!
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You don't need to drop a camera to get a lens error. Could be anything, from holding the camera in a wrong way (touching the lens barrel) or a bit of dust in the barrel or a gear, or a gear that breaks off. If the lens retracts correct when the camera is switched of, and comes out to the full extend when it is switched on, you should think everything is in working order. But when you say, the screen looks ver blurry that could be an indication, the lens is not coming out correct, or the focus mechanics does not work correct. I'm afraid you have to bring the camera in to a service centre (or buy a new one) if you can't solve this, by again take out the battery, charge the battery and reinsert the battery.
error 99 may be the only error that the camera can identify with the problem. Generally this is dirty contacts in the camera and on the lens. The fix is to rub them with a pencil eraser and ensure no rubber swarf gets inside the camera. ( Hold upside down and use a blower and brush for cameras after doing it. Do the same to the lens contacts and re position turn on camera and see if it works ok now. Please rate my help++++Thanks for using FIXYA
On most lenses the way to test if your old lens works on a cannon digital to set the camera to AV then set the iris to the small setting ie F16/F22 then use the stopdown button.
Things that might happen
1 The lens will close down OK
2 The error 99 will show,will need are rechip if avaliable
3 Nothing happens, will need a rechip
Q.Why will it work inside but not outside.
A. Inside the camera needs light so the iris is full open, outside the lens needs to close down and if not compatible it is unable to close down. will need a rechip
I have a 100-300mm Quantaray lense and have the exact same issue. I spoke to Canon about this and they suggested cleaning the contacts. That helps for 1 picture. You would have to remove the lense and rub the contacts between each picture. Not a good plan. They suggested the Quantaray may have a fix or repair for the lense and to contact them. However they have no listed 800 number nor any website. only other suggestion is to contact a camera shop and see if they can service the lense. Only other option is to replace it.