Question about NorStar M7324 Telephone

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Want to change the name display

I am the new receptionist and when I call someone in the office the old name is displayed. How can I program it so my name is displayed?

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  • JennPie Jun 12, 2008

    I also have this problem! the System Coordinator guide with the phones dosnt help! it is so frustrating! Any help at all besides the codes in the book would be wonderful!

  • AWB32174 Jun 16, 2008

    We just had the system worked on and I have to reprogram the names for each extension, but nothing seems to work. Any help is appreciated.

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Http://www.phonserv.com/meridian_norstar_programming.htm

try this website. You need to first release all the calls, then do Feture **ADMIN or **23626 ... that should get you into the system, I'm just having trouble because my office phone won't let me enter the password once i'm in. The password should be ADMIN or 23646 as well.

If you have a different phone, try Feature **CONFIG or **266344 and play around with it from there.



if all else fails, here's another website with more information and codes.
http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

I hope this helps, let me know!!

Posted on Jun 17, 2008

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1 Answer

How do I get my Mail Box name & displayed name to change for Nortel phone system


The administrator or tech needs to do this from Administration programming (FXXXDMIN), see your office admin or call the tech in for admin training.
Password required as well which the vendor/tech can help with.

If you know password and how to do programming then looks under Sets/***/NAME

Dec 05, 2012 | NorStar T7316E Corded Phone

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How do I change the display names on the various extensions in my office as employees change? Assistance would be greatly appreciated. thank you!


When your phone system was installed, someone either did his job and gave you instructions for making simple changes or he didin't. Names are programmed under system command 004 from the master phone. IIRC it's covered in the OM under System Administator or something similar.
You'll also find programming for your extension in the same book.

Carl

Apr 04, 2011 | Panasonic KXDT321 Phone

2 Answers

How do I set phone to ring at my extention?


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist’s extension to Immediate Ring and the lines at the users’ extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users’ extensions -with the receptionist providing backup -set the line at the users’ extensions to Immediate Ring. Then set the line (or lines) at the receptionist’s extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist’s extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Dec 01, 2009 | AT&T Lucent MLS-12D Phone

1 Answer

I want only the receptionist phone to ring


To change ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear and ring press CHNG til it says appear only.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

Sep 14, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

Panasonic KX-T7668 Change name displayed on extension??


This facility of changing name is in admin program. when you call up some body their name will bw displayed on your screen. It's fine .tell us that what name other person get.

Jul 14, 2009 | Panasonic Phones

2 Answers

I have a problem with voice mail with a meridian hooked to NT5806DA-93. The system on voice mail every second pulse off so that only half of each message is played at a half second interval


Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

Apr 15, 2009 | NorStar Phones

2 Answers

Norstar m7310 I would like to set more phones to ring


To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished
if the programming doesn't look like 1 described call me @1.410.984.4840

Mar 25, 2009 | NorStar M7310 Corded Phone

1 Answer

Where is the Program button on the DKT3220-SD ?


press intercom #9876 HOLD, flexible buttoon pressed to assign, press the bitton code, press again the bitton to set DND = 180 short key for extn 610+extn number to change display name must set at administrator phone usually is receptionist phhone

Mar 17, 2009 | Toshiba DKT3020SD Corded Phone

1 Answer

Need to change the names on display within the office alls


You have to go into programming under sets, and change the name. If you are unsure how do get into the system admin, then I would call a professional in, as you can do more harm....

Dec 17, 2008 | NorStar Meridian M7310 Phone

1 Answer

Changing a display name


it depends on the phone system type. The name changes are done in programming mode. But to enter programming varies by system. You need tech support.

Nov 12, 2008 | NEC Electra Elite 32D-1 Corded Phone

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