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Getting online w/ my laptop - PC Desktops

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  • IQUIT May 11, 2010

    Information needed to assist you:



    Brand and Model of the computer in question.

    Version of Windows installed on the system (Or other OS)

    What kind of internet connection? Modem (Dial Up) Cable, DSL, WiFi?



    Do you already have an Internet Service Provider? (ISP)



    Details of the problem you are having

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No reply to our questions, no help, sorry

Posted on Jun 11, 2008

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Sounds like you have been online once and now you can't get online. Could be spyware.
I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future.

Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (dean@tandnfamilyelectronics-online.com)

Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire. Let me know if this helps at all. Please rate me if it helps.

Posted on Jun 04, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you try what I told you to do? I will still help you, but you need to tell me what you have done.

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