Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Dc 14 no suction/noise

We are having the same problem as in the topic already started.

We called Dyson and they called the sound "ratcheting." It sounds like plastic grinding together. No smells. If you lay the vacuum down in the recline position the brush does not spin but the noise is present. Also, if you leave it upright the noise is not there but when you go to recline it into the position you use it in, it starts the "ratcheting" noise.

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  • 372 Answers

Hi,

The sound you can hear is the clutch slipping the machine is designed to do this if the brush roller is jammed or foriegn object obstructing brush roller.

Remove the sole plate by turning the 3 plastic screws to unlock pull off sole plate now look for anything that is stopping brush from easily turning. If nothing obviouse but roller hard to turn by hand remove the brush roller & check the bearings at either end of the roller if they are siezed up A new roller will sort this out.

If brush roller is turning freely then your problem will be warn out clutch this will need replacing.

Its A lot to explain so try this site it has clutch removing manual for Dc14. http://dysonmanuals.llc.nu/

Posted on Jun 06, 2008

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Please reply with your answers.

http://dysonmanuals.llc.nu/index.htm

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