Question about HP PSC 1210 All-In-One InkJet Printer

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Hp scanner 1210

Won't scan

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  • bobyl Dec 31, 2008

    Printer & copier work great; scan just flashes some lights but nothing happens, don't get any window opening on the screen. The software said it had install okay. Could the problem be that this new laptop has Vista?

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I need the HP1210 printer,scanner,copier download program to properly use my printer that I bought at a garage sale for $5.00 dollars. It works great after I cleaned it up and fixed the broken paper feeder. Please Help if you can Thank You !!!!!!!!!!!!!
My e-mail is kjrpugz@yahoo.com...

Posted on Jun 10, 2008

6 Suggested Answers

MUKHTAR
  • 2015 Answers

SOURCE: HP PSC 1210 Xi won't scan

try to locate this file from drive software disk or re-install the setup. bye

Posted on Sep 22, 2007

  • 57 Answers

SOURCE: Scanner not working

Hi,

I understand that you are unable to scan after upgrading the compuer from ME to XP.

Please follow the below given instructions to resolve the issue.

Check for the communication between the computer and the printer as scanning needs bidirectional communication unlike printing.

To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If you are unable to scan using WIA, confirms that the issue is with USB drivers, please follow the below given instructions to refresh USB drivers:

1. Save and close all programs that are currently running.
2. Click Start, select Shut Down, and choose Restart the computer.
3. Press the F8 function key, this will display the Windows Startup menu.
4. Select Safe mode.
5. After Windows loads in Safe mode, right-click the My Computer icon and select Properties.
6. Select the Hardware tab and click the Device Manager button.
7. In the Device Manager Window, double-click the Universal Serial Bus controllers.
8. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
9. Click OK to confirm the removal of the device.

NOTE: Repeat steps 8 and 9 until all the devices under Universal Serial Bus Controller are removed.

The USB port is now uninstalled.

Now, restart the system. The system automatically detects and reinstalls the USB port.

Then try scanning from WIA and if that works try scanning from HP Director.

Please click on Start>>Programs>>HP>>HP Director.

If unable to scan from HP Director, search for the file " hpqscnvw " in C Drive which is the executable file for Scanning.

Double click on My Computer to open it > C Drive > Programs files > HP or Hewlett Packard > Digital Imaging > Bin Folder. Check for the file " hpqscnvw " there.

If found double click on the file to and try scanning. You can also save the short cut of the file to desktop and can use that file for scanning.

Run the scan diagnostic utility to resolve the issue.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=oj-45265-1
ScanDiagnosticUtility_ver_1.5.exe


Just copy and paste the entire link into the Internet browser's address bar and press enter

If you are able to scan from computer, then follow the instructions from the below given article to scan from the printer front panel.

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00503569&cc=us&lc=en&dlc=en&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

This should resolve the issue that you are experiencing with.

Regards,
Lawrence

Posted on Jan 10, 2008

  • 1 Answer

SOURCE: hp psc 1210 all-in-one the scanner is not working

I just re-installed the driver and it works.

Posted on Feb 14, 2008

  • 169 Answers

SOURCE: hp psc 1210 It says no scanner found ?

as the copier works its not a hardware concern.if the scanneris not found it means the drivers are not installed properly.Try uninstalling the drivers completely from the device manager as well as the printer and faxes and the scanners and cameras(if possible delete the ebtries in the registry as well that are related to the software and the VID and PID keys from there).Then try a plug and play.....see if it works....

Posted on Jun 24, 2009

feelfemi009
  • 277 Answers

SOURCE: white lines across my scanned images

Step one: Reset the All-in-One

  1. Disconnect the USB cable from the product.
  2. Without turning the product off, unplug the power cord from the outlet.
  3. Wait 60 seconds, and then connect the power cord directly to a wall outlet. NOTE: Do not use any power strips, surge protectors, or extension cords. Power strips and surge protectors can limit the power supplied to the product, which can result in performance drawbacks.
  4. If the product does not turn on automatically, press the Power button (c00636182.gif ) to turn on the product.
  5. Reconnect the USB cable to the product, and then try scanning the original again. NOTE: To save ink, scan the original to a file on the computer instead of printing the scanned image.
  • If the scanner bulb does not light when the product scans the original, continue to 'Step five: Service the product.'
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step two: Clean the glass and scanner backing
  1. Press the Power button (c00636182.gif ) to turn off the product.
  2. Disconnect the USB cable from the product.
  3. Unplug the power cord form the wall outlet, and then disconnect the power cord from the back of the product.
  4. Raise the scanner lid.
  5. Clean the glass by using a soft, lint-free cloth, moistened with a mild glass cleaner or water. CAUTION: Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride, which can damage the scanner glass. Do not spray the glass cleaner directly on the glass.
  6. Dry the glass with a dry, soft, lint-free cloth.
  7. Gently wipe the lid backing with a soft cloth or sponge, moistened with mild soap and warm water. Do not scrub the lid backing. CAUTION: Do not use paper-based wipes because they might scratch the backing.
  8. When the scanner backing is completely clean, dry it with a dry, soft, lint-free cloth.
  9. Reconnect the USB cable to the product.
  10. Reconnect the power cord to the back of the product, and then plug the power cord into the wall outlet.
  11. Press the Power button (c00636182.gif ) to turn on the product.
  12. Try scanning the original again. NOTE: To save ink, scan the original to a file on the computer instead of printing the scanned image.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step three: Try a blank copy
  1. Load letter or A4 size, unused, plain white paper into the paper tray.
  2. Make sure that there is no paper or other document on the scanner glass.
  3. Follow one of these instructions to make a blank copy.
    • Press Start Copy Black on the product control panel to make a black-and-white copy.
    • Press Start Copy Color on the product control panel to make a color copy.
  4. If the blank copy does not contain vertical streaks, lines, or bands, try scanning

Posted on Jul 09, 2009

  • 2069 Answers

SOURCE: My HP PSC 1210 does everything except scan. The

try scaning from computer. i mean dont press the scan button -on printer but rather use some application on your pc to start the scan. you could test with office document imaging software.
Regards

Posted on Feb 13, 2010

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