Question about Toshiba e-STUDIO 50F Plain Paper Laser Fax

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Fax machine Disconnecting

We have a Xerox Workcenter Fax Machine. One of our salesreps regularly tries to fax us. Our machine answers and sends out the fax tone for several seconds. His machine never starts transmitting and after 30 seconds or so disconnects. We have not had complaints from anyone else and he can fax other people. Now he faxes someone else and then they fax us. It just seems our two machines do not like each other. We have standard phone lines and do not go through any type of switchboard or PBX.

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Error Code 60 or Paper Size Error

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Posted on Sep 23, 2008

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Have the phone company test your connection to him the signal may be weak/poor connection.

Posted on Jun 11, 2008

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Fax is not answer ...


If the "Mode" was "Tx" or "Snd", you tried to send a fax, and the other fax machine did not answer, then it was either turned off, or out of paper or ink. If the mode was "Rx" or "Rcv", it means your fax machine tried to receive a fax, but none was sent. If your machine was in TEL/FAX or FAX mode and it received a regular call, the caller heard the fax tone and hung up. If your machine was in ANS/FAX or EXT.TAM mode, it most likely means a regular voice caller heard the answering machine and hung up without leaving a message.

Jul 06, 2011 | HP Officejet 4355 All-In-One InkJet...

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Xerox PE120i not answering - phone line tested ok and fax 'rings' but doesn't 'pick up'. Set to answer after one ring. Anything obvious to check please?


make sure its on the line in plug not line out. test a fax out to you other phone (doesnt have to be a fax)to see if it rings

Oct 15, 2009 | Xerox WorkCenter PE120i All-In-One Laser...

1 Answer

Xerox Work Center 657 Will Not Recieve, After Replacing Drum


Check to see if when he reset the fax reverted back to receive only as a default.
  1. Press [Menu] (the Up arrow key), and press [3], [1], [0], then press [1].
  2. Select the Answer Mode:
    • Press [1] to select Auto answer, then skip to step 3.
    • Press [2] to select Manual answer, the press [Stop] to return to the Standby mode.
  3. If you select the Auto answer feature, use the numeric keypad to enter the number of times (must be 2 digits, 01-10) the phone must ring before the machine answers, then press [Enter].

    NOTE: When the machine is set to Auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.

  4. Press [Stop] to return to the Standby mode.

Jun 30, 2009 | Xerox WorkCentre Pro 635 Laser Printer

1 Answer

Cannot receive faxes


What is the make and model?

Call the fax machine from a regular phone to see if it answers.

I think you have some sort of phone line problem.

Fax machine modems are good or bad, nothing in-between.

Mar 13, 2009 | Office Equipment & Supplies

1 Answer

"no answer"


Call the number from a regular phone line and listen for fax tones. No fax tones....it's not a fax machine, or the recipient has their fax machine set to MANUAL RECEIVE.

Jan 22, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Fax Machine not picking up incoming faxes...


If this is on a network your network tech needs to set up your machine through one of the routers.
If the machine was pluged into the phone socet direct, there would be no problem. The phone will ring constantly, until you plug the phone to the machine.
If the machine does not answer the phone, then the problem maybe in the machines confguration for auto answer, or a modem board not working.

But on a network, the computer is trying to find the signal, but can't because it cannot find the machines signal.
This problem is in the network side. Check with your network specialist.

Jan 16, 2009 | Xerox FaxCentre F116 Plain Paper Laser

2 Answers

Replace Drum


Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.
If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results Solution: Print / Clear Documents From Memory bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif
Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
  1. Print a Pending Jobs report to determine what types of jobs are in memory. Press the [Menu] (up arrow) button, then press [2], [2].
  2. If there is a job with the status of Resend Stored Fax, turn off the Resend Stored Fax feature to delete the job.

    To turn off Resend Stored Fax:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [3], [0], [4].
      The screen will display: Resend stored fax
      1. On
      2. Off
    2. Press [2] to disable the feature.
    3. Press [Exit] or [Stop] when the menu selection screen displays to return to the Standby Mode.
  3. Print the ITU-T mailbox report to determine if there are any mailbox documents. From the Standby Mode, press the [Menu] (up arrow) button, then press [2], [4].
  4. Print any documents stored in an ITU-T Mailbox:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [1], [8].
      The screen will display: Mailbox
      1. Confidential
      2. Bulletin board
      3. Relay request
      4. Setup & delete
    2. Press [1] to select Confidential mailbox, or [2] to select Bulletin board mailbox.
      The screen will display: Confidential (or Bulletin board)
      1. Print mailbox
      2. Send to mailbox
      3. Poll from mailbox
      4. Store to mailbox
      5. Delete contents
    3. Press [1] to print from the selected mailbox.
      The screen will display: Box number (20 max)
      [_]
    4. Use the numeric keypad to enter the mailbox number, then press [Enter]. NOTE: If you entered a password when creating the Confidential Mailbox, you must enter that password now to print the document.
    5. Enter the password if required, then press [Enter].
elem_1_spacer.gif elem_1_spacer.gif

Jan 08, 2008 | Xerox WorkCentre Pro 555 Plain Paper Laser...

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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