Re: Resetting Lexmark E340 after replacing photoconductor...
Reset Procedure(s) after installing new photoconductor kit Resetting the Lexmark E340/342 (display type) machines 1) Turn the printer off 2) While still off, press and hold the SELECT and RETURN buttons. 3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu” appears on the display. 4) Release the two buttons 5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does. 6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display. 7) When the display shows CONFIG MENU again, turn the printer off. 8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset. You can confirm the counter was reset by printing a “menu settings page”.
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To reset the PC page count, while the printer is on, open front cover then press the cancel button.
NOTE: The photoconductor page count should be reset only when a brand-new photoconductor kit is installed. Resetting the page count without replacing the photoconductor kit could cause the photoconductor to operate beyond its intended life and thus create print quality issues.
Here's an article on How to Reset the Photoconductor Page Count on a Lexmark E340 or E342. Click on this link http://bit.ly/b1Qil7. Thank you for choosing Lexmark. NOTE: Resetting photoconductor page count should be done only when a brand new photoconductor kit is installed. Doing so without replacing pc kit could cause print quality issues.
First Make sure you follow the instructions in this link to properly replace and reset your Photoconductor Kit http://bit.ly/9mfe3G. The if the error light is still on then there might be a piece of paper somewhere in the printer blocking a sensor. Make sure there is no paper jammed in the printer and if there is no paper then a paper sensor is probably damaged.
According to Lexmark E450DN service manual; 1. Turn off the printer. 2. Press and hold Checkmark and Right Arrow buttons. 3. Turn on the printer. 4. Release the buttons when 'Performing Self Test' displays. The message CONFIG MENU displays on top line of operator panel. 5. Scroll down and select 'Reset PC Cnt.'
If this model has separate toner and photoconductor then the photoconductor is at end of life and needs to be replaced. Follow the directions that come in the new photoconductor package to install and reset the PC count this is important.