I purchased an insignia Kix MP3 from Best Buy and am having trouble downloading music from ITunes library on my Mac laptop. I converted the extensions on the files from m4 to mp3. When I see the music files on the MP3, they are all there, but when I turn it on to play, although they show up, the screen says unsupported, and therefore do not play. Any assistance would be greatly appreciated.
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Best Buy Digital Music Store is a bust. You must go to http://www.rhapsody.com and download the latest version of their Rhapsody Software. Once installed and configured, Rhapsody may ask you to install Helix DRM but the process is automated and the setup program handles it for you quite well. Then you are off to the races!!! Good luck Grasshopper.
Load music into your iTunes library by either purchasing tracks or CDs online from the iTunes store, which is accessible through the iTunes interface, or insert CDs into your CD-ROM drive and rip them into your iTunes library by clicking "Import Music" within your iTunes interface.
Uncheck any songs that you do not wish to be transferred from your iTunes library to your iPod, for the iTunes library will automatically begin downloading all songs (which are checked by default) to your iPod upon connection.
Connect your iPod to your computer via the USB port that came with the purchase of your iPod. Click on "iPod" located under the "Devices" category to begin the syncing process if your computer does not begin automatically downloading music to your iPod..
It's always best to use the recommended software for best results with your player and there should not be a requirement to purchase to use the software for file management. If needed, the software can be downloaded here.
There are two ways you can do this:
First make sure you have iTunes 5 or 6, and using the Back Up To Disc feature, burning all the music onto CDs, and then uploading the CD music to the PC.
If you already have the CDs of the music, and didn't buy the music online, then of course you can just upload them to the PC.
There is more information on the Apple website:
If you have an iPod, you can use it for the transfer.
Better just to send you to the website:
First off...I'm sorry. This isn't going to be super-simple or automated.
The Insignia MP3 players play MP3 and WMA audio files only (okay...and audio books). If you have a pretty nice collection of unprotected music files that you have purchased from iTunes, then you'll be able to do this conversion.
The Insignia player will not sync with iTunes...the program and the player are not compatable. You do not need to use Windows Media Player to load music on your Insignia player.
Here's the process:
Set your Insignia player to Mass Storage or "File & Folder". This makes it look like another drive to the computer.
Navigate to the Options or Preferences area (it's different depending on whether you use a Mac or a PC), select the BURN tab and set the file format to MP3 and the quality rating you desire (I suggest either 128kb or 192kb).
Select the songs you want to put on your player.
Tell iTunes to "Conver to MP3" the songs you have selected.
Once these files are copied as MP3s, Navigate to the iTunes folder (should be in My Documents/My Music/iTunes). I reccommend placing a shortcut to your iTunes folder on your desktop for future use.
Drag and Drop your music files to your Insignia player.
You're good to go. Unplug the Insignia player and enjoy!
Here is what is going on. All iTunes songs are in AAC format. The Insignia Pilot cannot read thos files, and the Rhapsody music service cannot read them either. You will need to redownload all of the songs that you want in Rhapsody itself. If you do not want to pay the monthly fees, then I would not download any songs from Rhapsody - they will cease to work after your Rhapsody subscription expires.
You have a couple of options. You could buy an AAC to Mp3 Converter software - this is not free, as far as I know - you also want to be careful, because some sites that advertise these products are scam artists - they don't let you try the product before buying.
Another option is to get Limewire or Morpheus - the free versions of thse services run extremely slow and give you a lot of ads, but they allow you to download Mp3 format songs for free without monthly fees.
Mp3 players just aren't as easy as they used to be.