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Downloading to an MP3

I purchased an insignia Kix MP3 from Best Buy and am having trouble downloading music from ITunes library on my Mac laptop. I converted the extensions on the files from m4 to mp3. When I see the music files on the MP3, they are all there, but when I turn it on to play, although they show up, the screen says unsupported, and therefore do not play. Any assistance would be greatly appreciated.

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  • norlizah2000 Aug 07, 2008

    Using Mac OS to transfer MP3's to my daughter's Insignia Kix - For each MP3 i add to the Kix I also end up with an extra file "UNKNOWN - Unsupported" that the Kix player usually just skips past when playing through the playlist. Sometimes the player does hang up on one of these files though... Do i need to do something to the mp3 files prior to loading them to avoid this? Adjust ID3 tags or aomething??

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It is hard to provide any useful suggestions without knowing the type of cell phone your son is using.

Normally he would put the memory card in the cell phone microSD slot (provided it can support 2gb card), plug the USB cable from computer to cell phone (if it supports this). Normally the phone will have also got some software apps CD which should be loaded to computer. This will provide the necessary functions to load music files to the phone.

Alternative to USB is bluetooth connection which both the computer and the cell phone will have to support. He can transfer music files that way.

I am not sure if he can copy the files directly from the computer to the memory card and play it on the cell phone as data formats are not standard. Also iTunes files need to converted to mp3 format. If these are protected iTunes files then it becomes a bit harder - best to burn a CD and then rip into mp3 format.

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link for download:
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