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Downloading to an MP3

I purchased an insignia Kix MP3 from Best Buy and am having trouble downloading music from ITunes library on my Mac laptop. I converted the extensions on the files from m4 to mp3. When I see the music files on the MP3, they are all there, but when I turn it on to play, although they show up, the screen says unsupported, and therefore do not play. Any assistance would be greatly appreciated.

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  • norlizah2000 Aug 07, 2008

    Using Mac OS to transfer MP3's to my daughter's Insignia Kix - For each MP3 i add to the Kix I also end up with an extra file "UNKNOWN - Unsupported" that the Kix player usually just skips past when playing through the playlist. Sometimes the player does hang up on one of these files though... Do i need to do something to the mp3 files prior to loading them to avoid this? Adjust ID3 tags or aomething??

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Posted on Jun 05, 2008

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I have an insignia sport and have been using best buy digital music store to "manage" my music library and put music on my player. I don't buy music from them. What software do you recommend I use instead?


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Download ITUNES to a regular MP3 player.


First off...I'm sorry. This isn't going to be super-simple or automated.

The Insignia MP3 players play MP3 and WMA audio files only (okay...and audio books). If you have a pretty nice collection of unprotected music files that you have purchased from iTunes, then you'll be able to do this conversion.

The Insignia player will not sync with iTunes...the program and the player are not compatable. You do not need to use Windows Media Player to load music on your Insignia player.

Here's the process:

Set your Insignia player to Mass Storage or "File & Folder". This makes it look like another drive to the computer.

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Navigate to the Options or Preferences area (it's different depending on whether you use a Mac or a PC), select the BURN tab and set the file format to MP3 and the quality rating you desire (I suggest either 128kb or 192kb).

Select the songs you want to put on your player.

Tell iTunes to "Conver to MP3" the songs you have selected.

Once these files are copied as MP3s, Navigate to the iTunes folder (should be in My Documents/My Music/iTunes). I reccommend placing a shortcut to your iTunes folder on your desktop for future use.

Drag and Drop your music files to your Insignia player.

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You have a couple of options. You could buy an AAC to Mp3 Converter software - this is not free, as far as I know - you also want to be careful, because some sites that advertise these products are scam artists - they don't let you try the product before buying.

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Mp3 players just aren't as easy as they used to be.

-Tha Mp3 Doctor

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