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Getting Around Norton GoBack

I am attempting to get a Windows XP Pro machine to boot up unsuccessfully. It has Norton GoBack installed on it, I'm not sure what version, I'm sorry. It is likely a recent version though. What's even worse is that GoBack will not allow me to slave this hard drive to another computer to retrieve the data from it. I have attempted to disable GoBack by pressing the space bar and telling it to disable it but is stops after a couple seconds and says that it cannot continue otherwise it will corrupt the file system and it gives an error Code 0X15. I have also attempted to use a GoBack Removal tool that's on the Ultimate Boot CD for Windows and it doesn't work either. Can anyone give me any help in prying this stupid program off of this computer so I can at least get to the files? Thanks for your help!

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  • iahawki81 Jun 04, 2008

    I don't think that system restore is possible from DOS in Windows XP.

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Try going to dafe mode if that does not work then do a system restore from dos this should fix the problem..

system restore will uninstall the norton and your files will be safe

you can also visit

http://support.microsoft.com/kb/q279736/

thanks

Posted on Jun 04, 2008

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1 Answer

Disable safe mode


Which operating system and do you have Norton antivirus ???
Turn Off Safe Mode

You rebooted your PC at least 10 times now, and still it refuses to start in anything other than Safe Mode.
Your many attempts to perform a system restore have yet to be victorious. It just will not boot up normally.
According to Microsoft, if you have Norton Antivirus 2001 installed on your computer, it is the root of the problem. Microsoft suggests you disable it.

Restart your computer. Let it load completely in Safe Mode.
Press "Run" on your Start menu.
Once you see the Open box, enter into the provided text box: misconfig.
Then press "Enter" or Select "OK."
Select on the new dialog box that has appeared "Selective Startup."
Select "NAVAP.VxD" on the Static VxD tab.
Remove the check in the check box you now see.
Select "OK."
Remove the check in the check box next to Norton Auto Protect.
Select "OK."
Reboot your system and it will be in Normal Mode.
Turn Off Safe Mode in Windows XP
The purpose of booting your computer in safe mode is to resolve issues.
Only your basic, most dire drivers and programs will run to block viruses and surreptitious software from executing on your system.
But once the issue is resolved, you need to get back to the standard Windows mode. In order to turn off safe mode in Windows XP, you must go through the same steps that you took to turn it on.

Reboot your Windows system.
Press the "F8" key several times as soon as you see the first Windows XP logo appear on your screen as the computer is booting.
This will bring up a black screen that displays the "Windows Advanced Options Menu."
Press the down arrow button on your keyboard to scroll down the list.
Select "Start Windows Normally" and then hit "Enter."
Allow the system to boot.
Enter your Windows XP user password (if you set one) and log in as usual.

Nov 14, 2013 | PC Desktops

3 Answers

Bule screen ..nothing else ..says fatal system errow has occured..started after i tried to install norton to delete viruses..


go into safe mode and see if your can install norton anti-virus in safe mode.
Reboot your computer and tap f8 several time during boot sequence.
you may need to use a non usb keyboard if you have one.
the virus is crashing your computer or you don;t have enough room on your drive to let windows run.

May 31, 2009 | E-Machines eMachines Desktop PC

1 Answer

Unmountable boot volume or do I need another hard drive ?


Start machine press F8 repeatedly
If it lets you into Safe Mode then go to Programs, Accesories, System Tools, System Restore and try to roll the machine back a week or so
If that does not work you need to find a buddy with a copy of the software and reinstall providing your machine has the Windows sticker on the back or sides giving you the key code

May 23, 2009 | Dell OptiPlex GX280 PC Desktop

1 Answer

Error 112 when attempting to install Adobe Photoshop LE


Error 112 is a standard Win32 error code and represents an out of disk space error.
Photoshop 5 Requirements
* Windows:
* Intel Pentium processor
* Microsoft Windows 98, NT 4.0, 2000, Me, or XP
* Internet Explorer 5.0, 5.5 or 6.0 (updated with applicable service packs)
* 128 MB of RAM
* 150 MB of available hard disk space
* Color monitor capable of displaying thousands of colors at a resolution of 800 x 600 or higher
* CD-ROM drive

May 02, 2009 | PC Desktops

2 Answers

Can't install WINDOWS.


Install the XP Pro first, install the necessary drivers etc. Then after that load the other disk for windows XP Home install it choose the drive to install the OS, install the necessary drivers etc. you will see two operating system while going to boot section of the computer.

Mar 11, 2009 | Dell Dimension 8400 PC Desktop

1 Answer

Attempted to upgrade Vista to SP1 on an E-machine, during install, Norton reinstalled, upon rebooting - BSOD so I don't know if SP1 issue or Norton, or both. Using VISTA disk, the bar progresses and then...


Try booting into safe mode.
If you can, I suggest getting rid of Norton. The drivers are not compatable with vista.
Vista has a ton of issues and many types of softwhere will not run or work.
If you want a good virus software, use the new software from Microsoft.

Feb 21, 2009 | E-Machines eMachines Desktop PC

1 Answer

PC will not boot from CD drive


Download the six winxp install floppies,,from bootdisk.com and install that way.
Your PC was not meant for XP it was meant for Millenium at most.
But if you load through floppies and then use the cd you should be OK

Jan 19, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

I just installed xp pro and it keeps freezing


To get into the Windows 2000 / XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.
Trouble Getting into Windows 2000 or Windows XP Safe mode - If after several attempts you are unable to get into Windows 2000 or Windows XP Safe Mode as the computer is booting into Windows, turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.

I would suggest that you run only one stick of Ram at a time to determine if they are the problem.. Also these CPU's had heat problems that damaged the cpu. This also causes freezing. I would consider resetting the CPU and the heat sink, and case fans are clean and working. 

Dec 10, 2008 | PC Desktops

2 Answers

I think my norton is downloaded wrong. I have a virus and cannot run norton


Hi mollducks, first things first. If you are using any version of XP turn on windows firewall. Click the start button & open control panel. Open windows firewall & click it to on if it is not on.
Try downloading AVG antivirus software for free at this link:
http://free.avg.com/ww.download?prd=afe Than run it. Full system scan.
After you run AVG on you're system use Norton’s remove utility to uninstall any left over files from Norton.
AVG should have caught any virus.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
If you bought Norton antivirus software for download, go to this Norton site & click support:
http://www.symantec.com/norton/support/index.jsp
If it was the free download, try again to download it.
Norton should do a quick scan during installation.
You might want to keep AVG. Norton should still install with AVG already installed. You can remove AVG at any time.
Lastly, once you feel there are no virus's in you're system shut down the PC. Unplug the power cord from the PC. Open the case & gently remove you're memory DIMM's. Wait 1 minute & re-install them. Make sure they are correctly connected. Double check all data & power cables are securly connected & close the PC & plug the power cord back in. (By doing this you remove any virus that may be hiding with in you're memory).

Good luck mollducks!
Feel free to ask if there is still an issue with norton after running the above sugestions.

Mike

Jul 31, 2008 | PC Desktops

1 Answer

Norton 300Version 2.0 Premier Ed. Upgrade Windows XP/XP pro/Vista


Uninstall Completlly!Restart pc!Go start run then type there msconfig starup AND desable all programs,Restart pc again and when u install change the directory.Sipmly crate one file and install there!!!!


Let me know if u got help!

Mar 11, 2008 | PC Desktops

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