Question about Dell Dimension 4600 PC Desktop

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DVD drive My DVD drive (D:) will not detect any DVD's. It all started when the drive started skipping on my DVD's and now it won't detect them anymore. I use Dell Media Experience and I've tried everything. My CD-RW drive (E:) works perfectly with Dell Media experience. Is this a software/hardware problem? And how do I fix this?

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You need to by a disk for cleaning your CD-ROM. The laser has more than likely gotten dirty. Someone has put a dirty CD into that drive. It only takes a spec of dust to do this. Always wipe your CD'S with a cleaning cloth from the inside edge outward before you ever put them into your CD-Rom. Never clean in circles. You can buy a kit for this at Walmart or a Computer store.

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Posted on Jun 04, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Did you try what I told you to do? I can keep helping you if you want me to. You need to tell me what you have tried.

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Cd drive door won't stay shut


This is an indication that the CD-drive is detecting that the inserted disk is not FULLY inserted.
If it is fully inserted, and it is mis-reporting the condition, then spend $35 to purchase a replacement CD/DVD reader/writer.

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I have a Dell Dimension E520. The DVD burners light is solid green light and wont open. Computer is not detecting this drive


Sounds like either you have a faulty drive, it is not plugged in correctly, or the drivers are not there or bad. I would try to find the drivers for your system and make sure they are up-to-date; if this does not work the system will have to be opened up to determine if the drive is faulty or just not plugged in the way it is supposed to be. Without doing some troubleshooting personally I would say these are the most likely options, always start with the simplest first rather than opening up the system, especially if you a not much of a technical person. If you have anymore questions please let me know. Hope this helps.

Apr 10, 2011 | Dell Dimension E520 PC Desktop

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My computer no longer "sees"


hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

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Dec 01, 2010 | HP Pavilion a810n (PP164AA) PC Desktop

1 Answer

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Just pick up a replacement drive, they are throw away items these days. You can probably get one for 30 bucks.

Jun 09, 2010 | E-Machines T3504 PC Desktop

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Windows wont start. dont know how it happened.


press F2 to go to the system setup, then press arrow down to highlight Standard CMOS feature, then press enter. Verify if the hard drive is detected, mostly it is installed in SATA 0 and you should see like a serial no of the Hard drive. If the hard drive is not detected, you might need to reseat the cables of the hard drive inside the computer. Make sure that all the cables at the back of computer is unplugged to be safe. After you reseat the hard drive cable, plug cables at the back of the computer then turn on computer and press F2, verify if the hard drive is detected, if still not, try to swap the connection of the hard drive and the dvd drive of the computer. Plug back the cables and turn on comp and press again F2, this time the the dvd drive should be on the SATA 0 and hard drive should be on the oter SATA port. If the hard drive is still not detected, you need to replace the hard drive, but if the hard drive is detected on the other SATA port and the dvd drive is not detected on SATA 0 then you need to replace the mother board.

Mar 16, 2010 | Dell Inspiron 530 Desktop Computer...

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I have a Compaq PC and yesterday it stopped recogzning my DVD rom drive. What could be the problem?


There would be serveral reasons for not recognizing the dvd..
-> May be the Problem with the wire not connected properly in the tower
->May be the Problem with Operating System.
-> May be the Problem in the registry with upper/lower filters.

Solutions :

-> Check with the wire properly connected or not opening the cabinet.
check whether the dvd rom detected in bios.
if detected check with rocognizing the dvd rom drive in Operating system.

-> Try Reinstalling the operating system(if detected in bios & not recognised in Operating system).

-> Try editing registry by clicking on Start -> Run ->type regedit and push enter.
->Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
->
Delete Upper filter and Lower filter , and reboot the computer. The optical drive shows up under My Computer.


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1 Answer

Writer does not want to burn dvd's anymore


That is the optical laser lens that is dirty or opaque, and will start operating on certain disks better than others. Often the problem get worse in time.
Try first using a DVD lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the DVD drive unit.

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My HP labtop cant find the dvd driver when i enter "my computer"


i think the dvd driver for windows are automatically detected by operating system..but if not detected you can uninstall the driver and automaticallydetected the driver and re install by detecting..but if not you can reformat your system and am pretty sure it will detected

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1 Answer

My emachines dvd rom is not detecting a dvd in the drive


Dissamble the dvd rom from pc. Open it and clean the laser with a soft cloth or try a dvd lens cleaner disk. You can buy it from any hardware shop. Connect the cables correctly. Start with a fresh dvd disk. If your pc still can't detect dvd disc, replace dvd rom with a new one.

Feb 23, 2009 | eMachines T5274 Desktop PC

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hi there,

try to detect in the CMOS set up. restart your computer in booting process press F2 or Delete tab
and check if your dvd is detected if not you should check the cable/ power connection of your dvd. and then try again.

if detected if your using vista update dvd drivers for vista and then if it is xp you have a like this if you downgrade your pc from vista to old XP. you have this problem. update to microsoft the SP2 and SP3 updates.


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